Part-time Sales Assistant- Tokai

6 days ago

Cape Town, South Africa Readers Warehouse Full time

**(FIXED TERM CONTRACT)**

**PART TIME SALES ASSISTANT FOR READERS WAREHOUSE TOKIA & OUTSIDE AREA LOCATION POP-UP STORES**

As a Part Time Sales Assistant you will be involved in the retail of books and associated products. You will combine a strong customer focus with sound knowledge of your stock and wider book market to help customers locate books and to offer information and advice about different books available.

**Key Performance Areas**:

- Assisting with in-store and window display’s
- Rotation of displays and best seller displays
- Walk
- in customers enquires
- Phone in customer enquires
- Timeously dealing with customer orders
- Assist with interbranch transfers
- Being aware of non-shoppers and shoplifters by focusing on customer service
- Maintaining up to date knowledge of current new releases and changes in the market.
- Assist with upselling and cross-selling including substitutes and alternative.
- Assist with waiting list items and special orders
- Working on POS and speed-point machine
- House-keeping and maintaining store standards
- Any other reasonable request by management

**Requirements**:

- Book Knowledge
- At least 1 years in a customer service position
- Attention to detail
- Neat and professional appearance
- Urgent turn-around time on customer enquires
- Work continuously on building relationships with customers
- Enjoys reading a big advantage
- Be available to work in between the two branches

SHOULD YOU HAVE NOT HEARD FROM US WITHIN 3 WEEKS OF YOUR SUBMISSION OF CV, PLEASE CONSIDER YOURSELF UNSUCCESSFUL IN YOUR APPLICATION.

**Job Type**: Part-time

**Education**:

- High School (matric) (required)

**Experience**:

- Sales: 1 year (required)

Work Location: In person

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