Chocolate Advisor Flexi Permanent

3 days ago

Cape Town, South Africa Lindt and Sprungli (South Africa) Full time

**Background of the Company**

Lindt & Sprüngli (South Africa) (Pty) Ltd (Lindt SA) started operations in May 2011 and forms part of the Lindt & Sprüngli group of companies. With more than 150 employees, Lindt SA is based in Cape Town with strong regional presence in Johannesburg, Durban and Port Elizabeth and a network of 15 Lindt retail stores.

As global leader in the premium chocolate sector, Lindt & Sprüngli looks back on a long-standing tradition of almost 175 years which takes its origins in Zurich, Switzerland. Today, quality chocolate products by Lindt & Sprüngli are made at 12 owned production sites in Europe and the USA. The products are distributed by 28 subsidiary companies and branch offices, in around 500 Lindt shops and cafés, and also via a comprehensive network of more than 100 independent distributors around the globe.

**Position Purpose**

To be an ambassador of LINDT ensuring all customers receive a world class premium experience. Delivering exceptional customer service and achieve sales goals.

**Customer Service and Sales**
- Deliver exceptional customer service at all times, across all sections of the Chocolate Shop and over the phone
- Greeting all customers, “Welcome to Lindt”, hosting and providing a memorable experience
- Educating and informing customers on Lindt chocolate products and handling them with passion and in-depth knowledge
- Actively sampling provides product knowledge and introduces products through discussion of taste profiles and ingredients
- Awareness of daily sales budgets, actively upselling to increase customer transaction spend
- Inform all customers of current instore promotions, events, and directed information
- Provide customers assistance in the selection of quality Lindt products, encouraging additional sales
- Serving more than one customer at a time, acknowledging and communicating at all times
- Multi-task between completing store operational tasks and serving customers
- Processing the customer orders through the POS, cash handling, and credit card transactions
- Own and manage individual tills, including counting floats and performing end of shift till procedure
- Preparing big customer orders
- Ensure complaints are addressed immediately by informing the Manager on duty
- Develop a rapport with regular customers encouraging repeat business. Maintain a pleasant friendly atmosphere within the store at all times
- Restocking and cleaning through the day

**Product Knowledge**
- Comprehensive understanding of products including, but not limited to, product specifications (handling, ingredients, storage, allergens)
- Product pricing, packaging, and category performance knowledge
- Comply with product management and handling procedures
- Compliance to food and hygiene and safety standards practicing good hygienic practices

**General**
- Work ethic to reflect the Lindt values and standards as outlined in the Credo and Lindt Policies & Procedures. Lead by example ensuring a harmonious and productive environment
- Record sampling and wasted products actively quality controlling products
- Perform open and closing procedures, signing off checklist
- Perform cleaning duties signing off checklist
- Perform temperature readings signing off checklist
- Maintain clean, tidy working areas at all times
- Ensure all fixtures, glass cabinets and floors remain clean and tidy throughout the day
- Ensure body language, mannerism, physical and verbal presentation upholds the company image and grooming policy
- Accepting courier deliveries and confirming all items are received against invoice
- Assisting in monthly stock counts
- Unpacking, moving and restocking products
- Using all instore equipment, machines and appliances

**Work, health and safety**
- Comply with all work health and safety requirements
- Report and damaged or dangerous equipment or property to management

**Manual Handling**
- Repetitive lifting and moving of Lindt stock which can weigh up to 12kgs per unit
- Moving stock from storerooms to the front of house
- Monitor sales on a daily basis with the goal to maximize store profitability without sacrificing customer service.
- Timely ordering of merchandise and supplies with a focus on overall inventory management and loss prevention.
- Daily reconciling of cash with sales receipts, daily paperwork and accounting, and other store administration.
- Confident and interactive with a friendly disposition
- Excellent communication skills with a strong work ethic that can represent a premium brand
- Responsible and accountable in achieving individual goals and budgets
- Good time management skills (multi-tasking and prioritizing)
- Self-starter with the ability to work individually and in a team
- Immaculate grooming with excellent personal hygiene

**Skills & Knowledge**
- Customer Service
- Sales skills
- Ability to handle cash and credit card transactions
- Previous experience in customer service
- Previous experience in a similar retail envi

  • Chocolate Advisor 108-hour Flexi Permanent

    2 weeks ago

    Cape Town, South Africa Unique Personnel Full time

    **Job Number** - 70941 **Job Type** - Permanent **Job Title** - Chocolate Advisor 108-hour Flexi Permanent **Computer Skills** - Ms Office,Sales **Industry** - Food **City** - Cape Town **Province** - Western Cape **Position Purpose** - To be an ambassador of LINDT ensuring all customers receive a world class premium experience. Delivering exceptional...

  • Chocolate Advisors

    3 weeks ago

    Cape Town, South Africa Recruitment Matters Full time

    Our client is looking for a Chocolate Advisor to join their retail team. Description: To be an ambassador of the organisation ensuring all customers receive a world class premium experience. Delivering exceptional customer service and achieve sales goals. General Duties: - Work ethic to reflect the organisations values and standards. - Policies &...

  • Chocolate Advisor 108-hour Flexi Permanent

    3 hours ago

    Cape Town, Western Cape, South Africa Lindt and Sprungli (South Africa) Full time

    Chocolate Advisor 108-hour Flexi Permanent (Checkers shop in shop concept Brackenfell)2023-08-04 Western CapeJob Ref # : LZA000049Industry : FMCGJob Type : ContractPositions Available : 1Are you a born ENTREPRENEUR who loves to INNOVATE or do you prefer driving COLLABORATION with a sense of RESPONSIBILITY and a touch of EXCELLENCE? If you answered yes, then...

  • HR Administrator

    3 days ago

    Cape Town, South Africa RM Consulting Full time

    Our client is looking for Chocolate Advisors for their retail stores situated in different Malls around Cape Town & Johannesburg. Description: To be an ambassador of the organisation ensuring all customers receive a world class premium experience. Delivering exceptional customer service and achieve sales goals. **Chocolate Advisor Responsibilities**: -...

  • Chocolate Advisor Flexi Permanent 180 Hours Fixed Term

    3 weeks ago

    Cape Town, Western Cape, South Africa Lindt and Sprungli Full time

    Job title : Chocolate Advisor Flexi Permanent 180 Hours Fixed Term (V&A Waterfront Boutique)Job Location : Western Cape, Cape TownDeadline : March 17, 2025Quick Recommended LinksJobs by Location Job by industries Position PurposeTo be an ambassador of LINDT ensuring all customers receive a world class premium experience. Delivering exceptional customer...

  • Chocolate Advisor

    3 days ago

    Cape Town, South Africa Recruitment Matters Africa Full time

    Our client is looking for a **Chocolate Advisor. **To be an ambassador of the company, ensuring all customers receive a world-class premium experience. Delivering exceptional customer service and achieving sales goals. **Responsibilities**: - Deliver exceptional customer service at all times, across all sections of the Chocolate Shop and over the phone -...

  • Chocolate Advisor

    2 weeks ago

    Cape Town, South Africa Unique Personnel Full time

    **Job Number** - 70942 **Job Type** - FT Contract **Job Title** - Chocolate Advisor **Computer Skills** - MS Excel,MS PowerPoint,Ms Office **Industry** - Food **City** - Cape Town **Province** - Western Cape **Position Purpose** - To be an ambassador of LINDT ensuring all customers receive a world class premium experience. Delivering exceptional...

  • Chocolate Advisor Flexi Permanent 180 Hours

    1 day ago

    Western Cape, South Africa Lindt and Sprungli (South Africa) Full time

    **Background of the Company** Lindt & Sprüngli (South Africa) (Pty) Ltd (Lindt SA) started operations in May 2011 and forms part of the Lindt & Sprüngli group of companies. With more than 150 employees, Lindt SA is based in Cape Town with strong regional presence in Johannesburg, Durban and Port Elizabeth and a network of 14 Lindt retail stores. As...

  • Chocolate Advisor

    3 weeks ago

    Western Cape, South Africa Lindt and Sprungli (South Africa) Full time

    **Background of the Company** Lindt & Sprüngli (South Africa) (Pty) Ltd (Lindt SA) started operations in May 2011 and forms part of the Lindt & Sprüngli group of companies. With more than 150 employees, Lindt SA is based in Cape Town with strong regional presence in Johannesburg, Durban and Port Elizabeth and a network of 15 Lindt retail stores. As...

  • Chocolate Advisor

    3 weeks ago

    Cape Town, South Africa Lindt and Sprungli (South Africa) Full time

    **Background of the Company** Lindt & Sprüngli (South Africa) (Pty) Ltd (Lindt SA) started operations in May 2011 and forms part of the Lindt & Sprüngli group of companies. With more than 150 employees, Lindt SA is based in Cape Town with strong regional presence in Johannesburg, Durban and Port Elizabeth and a network of 13 Lindt retail stores. As...

  • Financial Advisor Sales Western Cape

    3 weeks ago

    Cape Town, South Africa Innovative Financial Advisor Services Full time

    **Financial Advisor** **Sales Western Cape Role** - Innovative a leading finical service provider in South Africa that serves individual, businesses and institutional clients. - We believe in people who believe in themselves and have a strong desire to make a success of their lives and strive to create an environment where motivated people with positive...

  • Chocolate Advisor Position

    4 weeks ago

    Western Cape, South Africa Lindt and Sprungli (South Africa) Full time

    **Background of the Company** Lindt & Sprüngli (South Africa) (Pty) Ltd (Lindt SA) started operations in May 2011 and forms part of the Lindt & Sprüngli group of companies. With more than 150 employees, Lindt SA is based in Cape Town with strong regional presence in Johannesburg, Durban and Port Elizabeth and a network of 15 Lindt retail stores. As...

  • Sales Agents

    2 weeks ago

    Cape Town, South Africa Online Financial Advisor Full time

    Online Financial Advisors is now calling all vehicle tracking sales specialist!!! We are looking for money hungry individuals who thrives in living only the best life, when we say best life, we mean someone that loves having the financial well being to ensure that you and your loved ones are financially secure and also having the time to spend with your...

  • Service Advisor

    2 weeks ago

    Cape Town, South Africa Chery Century City Full time

    We are looking for an experienced franchise dealership service advisor to join our growing team at Chery Century City. Your role will include, but not necessarily be limited to, making service bookings for customers, checking customers' vehicles in for their service booking or repair booking, keeping customers updated on the progress of their service /...

  • Financial Advisor

    2 weeks ago

    Cape Town, South Africa Infinitum Financial Solutions Full time

    We want high-achievers, collaborators, people-orientated advisors with entrepreneurial drive. We are hiring qualified financial advisors. Great value propositions. Training allowance of R50,000. No vaccination needed. Minimum requirements: - NQF5 qualification - RE5 - minimum 2 years financial planning experience - COB training completed **Job Types**:...

  • Investment Advisor

    3 weeks ago

    Cape Town, South Africa Scorpex Recruitment Full time

    **Investment Advisors W/C (Remote)** **Requirements**: - Matric - Accounting Qualification - FAIS RE5 is compulsory - DOFA - 3-5 Years recent Investments experience in a high performance sales environment - Must be outspoken and sales driven - Drivers License with own car - Clear CRIM/ITC **Salary: R15 000pm + comm** **Job Type**: Permanent

  • Experienced Financial Advisors

    25 minutes ago

    Cape Town, South Africa Blusky Wealth PTY LTD Full time

    **Old Mutual Agency Franchise: Recruiting Qualified Financial Advisors in Cape Town / Hermanus Area** Join our dynamic team of passionate Advisors! We want high-achievers, collaborators, self motivated, people-orientated advisors with entrepreneurial drive and eager to make positive changes to clients lives. **Independent Brokers**welcome. Lets have a...

  • Financial Advisor Cape Town

    2 weeks ago

    Cape Town, South Africa Scorpex Recruitment Full time

    **FINANCIAL ADVISOR (Western Cape)** Must have a Matric with a Dipl/Deg in Finance RE5 essential Must have 3-5 years experience as a financial advisor Must have a drivers license and own reliable car Must be well spoken Must be able to maintain client relationships old and build new ones **Salary**: R15 000ctc + comm (remote) **Job Type**: Permanent

  • Senior Financial Advisor

    3 weeks ago

    Cape Town, South Africa Scorpex Recruitment Full time

    **Senior Finanacial Advisor** **Must be eager to grow and bring in NEW Business** **MINIMUM REQUIREMENTS**: - Matric / Grade 12 - Financial Degree - Must have your own reliable transport and a valid driver’s license - Proven record of accomplishment in a high-performance sales environment as a Financial Advisor - FAIS RE5 is compulsory - Clear ITC and...

  • Tax Advisor

    2 weeks ago

    Cape Town, South Africa Mass Staffing Projects Full time

    **Job Information** - Location- Cape Town- Salary- R800k - R500k- Job Type- Permanent- Education- CA(SA), MCom in Taxation- Experience- 1-3 years post-articles experience- Reference- TA17092021SW- - finance.jobs(at)staffingprojects.co.za- Fax- 0865728847Job Title: Tax Advisor Location: Cape Town **Salary**: R800k - R500k **Job Description**: Minimum...