Usability Interface Specialist C

1 week ago

Johannesburg, South Africa FirstRand Full time

About us, purpose, experience and qualifications

**about us**:

- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing

**purpose**:

- To design user interfaces, using best practices and principles.**experience and qualifications**:

- 3 Year industry related Degree
- 2 to 3 Years related experience**additional requirements**:
**responsibilities**:

- Drive business profitability in the context of cost management through Information technology solutions
- Increase operational efficiency and suggest solutions to enhance cost effectiveness
- Advocate for a culture of user-centered design throughout the organization
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements
- Promote usability standards and protocols, system changes and enhancements throughout the organization and evaluate the success of changes and enhancements that have a direct, positive impact on the user experience and further impact on business results.
- Translate Business Strategies into actionable goals and execute relevant IT projects / IT initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
- Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements
- Analyse results from usability test and quantify results using usability metrics that facilitates the quantification of some particular characteristic. Conduct ongoing research on web standards and document same.
- Assist with quality assurance testing and ensure new usability standards are implemented and existing standards are updated accordingly
- Participate in the product design process by ensuring templates are designed as per the specifications provided by the Business Analysts, ensuring a consistent user experience across the FNB sites with the help of the usability standards and additional resources available
- Manage own development to increase own competencies

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