Showroom Manager

homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

**What you will love doing in this role**
- **Manage**Sales and Operations**: Oversee sales objectives and drive operational efficiency.
- **Stock Control**: Ensure effective stock management in alignment with procedures, customer needs, and visual display standards.
- **Clear Communication**: Facilitate accurate and timely in-store communication across the showroom.
- **Cash Management**: Oversee cash handling processes to ensure accuracy and accountability.
- **Promotions and Displays**: Execute and implement monthly promotions and visual merchandising displays.
- **Store Security**: Safeguard store security and prioritize the well-being of staff.
- **Training and Development**: Ensure category specialists are fully trained and equipped to excel in their roles.
- **Achieve Sales Targets**: Drive the achievement of monthly intake and NSV (Net Sales Value) targets.
- **Customer Experience**: Deliver a consistently exceptional customer experience.
- **Stockroom Management**: Oversee stockroom operations, reducing GRs (Goods Returns) and cancellations.
- **Maintain Cleanliness**: Ensure showroom and back-of-house areas are well-maintained and orderly.
- **Reporting**: Prepare and submit daily, weekly, and monthly reports to track performance and inform decision-making.
- **People Management**: Lead, motivate, and develop store staff to achieve business objectives.
- **Project Management**: Manage and implement key projects to support business growth and operational improvements.

**What you’ll need to do this role**
- Relevant tertiary qualification (Sales & Marketing).
- Minimum of 5 years’ working experience within retail industry.
- Working in the homewares retail industry would be highly advantageous.
- Minimum of 5 years’ experience in leading a team within a sales target driven environment.
- Experience using MS Office packages.
- Must be available to work shifts, weekends and public holidays.
- Clear credit and criminal record.
- **Must** not be currently debarred or declared not fit and proper in terms of the FAIS Act

**What we will love about you**
- We love your ethical approach, professionalism, and high-energy self-starter mindset.
- We love your planning, organizational skills, and customer-first attitude.
- We love your natural leadership, mentoring, and ability to inspire others.
- We love your drive to meet deadlines and targets with attention to detail.
- We love your communication, motivation, and ability to engage at all levels.
- We love your calm under pressure and effective stress management.
- We love your adaptability, flexibility, and proactive approach to driving results.

**Behaviors we love**
- Wow my **customer**
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as?**my own**
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a **team**
- Be helpful
- Be inclusive
- Find the fun