Floor Manager

4 days ago

Pretoria, South Africa CLS Human Capital Specialists Full time

**FLOOR MANAGER**

**Introduction**

A reputable lifestyle and golf estate in Pretoria East is seeking an experienced Floor Manager with 3 - 5 years’ experience to assist in the functioning of the restaurant and join their dynamic food and beverage department.

**Job Purpose**:
To ensure the day-to-day functioning of the restaurant and bar area by ensuring resources are used in the most optimal manner, dealing with all staff matters and handling customer queries and complaints to ensure that high service levels are maintained.

**Requirements**:
**Minimum education (essential)**:

- National Senior Certificate

**Minimum education (desirable)**:

- Relevant Degree / Diploma in either Hospitality or Restaurant.

**Minimum applicable experience (years)**:

- 3-5 years’ experience

**Required nature of experience**:

- Experience managing a shift (staff) in a restaurant environment

**Required**:
Other: Driver’s license and own transport

**Key Performance Areas, Weights, and Objectives**
**Stock Control 10%**
- Issue stock (relieving Stock Controller) from main location.
- Assist with monthly stock take.
- Record any stock wastage or loss.

**Duty Management 60%**
- Ensure that the club (all restaurants, bar areas, halfway house, locker room) are cleaned and maintained according to Club standards.
- Assist the F&B Assistant and F&B Manager with their duties.
- Ensure staff hours and rostering is managed and controlled.
- Ensure efficient rostering of required staff.
- Check service during functions when on duty.
- Ensure he restaurant, bar areas are locked up by Security after shift.
- Ensure aircons and lights are switched off before departing the venue..
- Identify training needs and communicate to F&B Manager.
- Compile a day-end report on issues like faults, complaints, equipment failures, stock shortages, operational equipment quantities.
- Oversee staff on duty and allocate tasks accordingly.
- Assist with any customer complaints and resolve as soon as possible.
- Process the shift cash up of barman, waiters, Halfway House and golf carts.
- Building rapport with customers

**Procedures / Improvement 20%**
- Draft and implement standard operating procedures
- Ensure operating procedures are always adhered to.
- Ensure training is facilitated
- Communicate failure to follow procedures to F&B Manager.

**Ad Hoc 10%**
- Any other duties as required by Management
- Assist with the setup of functions as and when required

**Remuneration**

Market related

  • Floor Manager

    1 week ago

    Pretoria, South Africa ICTEngage Full time

    Job Overview The Floor Manager is responsible for ensuring seamless front-of-house (FOH) operations, maintaining exceptional service standards, and supporting both staff and management in delivering a premium dining experience. This role requires strong leadership, attention to detail, and a proactive approach to problem-solving. The Floor Manager oversees...

  • Floor Manager

    2 weeks ago

    Pretoria, Gauteng, South Africa ICTEngage Full time R250 000 - R450 000 per year

    Job Overview:The Floor Manager is responsible for ensuring seamless front-of-house (FOH) operations, maintaining exceptional service standards, and supporting both staff and management in delivering a premium dining experience. This role requires strong leadership, attention to detail, and a proactive approach to problem-solving. The Floor Manager oversees...

  • Floor Manager

    2 weeks ago

    Pretoria, South Africa ICTEngage Full time R3 - R5

    Job Overview:The Floor Manager is responsible for ensuring seamless front-of-house (FOH) operations, maintaining exceptional service standards, and supporting both staff and management in delivering a premium dining experience. This role requires strong leadership, attention to detail, and a proactive approach to problem-solving. The Floor Manager oversees...

  • Floor Manager

    1 week ago

    Pretoria, South Africa The Foschini Group Full time

    **Job ID**:12505 - **Position Type**:Full-Time - **Job Function**:Retail Stores - **Workplace Type**:Stores - **Division**:Jet Division - **Province**:Gauteng - **Location**:Pretoria East - **Suburb**:Pretoria East Position Description: Are you is passionate about our brands and would like to join a leading retailer? As a Floor Manager you will support the...

  • Floor Manager/restaurant Manager

    2 weeks ago

    Pretoria, South Africa CP Personnel Full time

    **FLOOR MANAGER/Restaurant Manager** **PRETORIA** **R 15 000neg** **3 years experience, busy restaurant** **Good record with sober habits** **Salary**: From R15,000.00 per month Ability to commute/relocate: - Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (required)

  • Floor Manager

    6 days ago

    Pretoria, South Africa CP Personnel Full time

    **Floor Manager / Restaurant Manager** **PRETORIA** **R 15 000neg** **3 years experience, busy restaurant** **Good record with sober habits** **Salary**: From R15,000.00 per month Ability to commute/relocate: - Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (required)

  • Gaming Floor Manager Slots

    2 weeks ago

    Pretoria, South Africa Sun International Full time

    **Job Purpose** Responsible for the effective day-to-day shift management of gaming operations and the gaming team with specific regard to: Maintaining products and standards of operation. Maximising customer satisfaction. Ensuring all operational efforts achieve the organisational strategies and objectives. Maximising operational efficiencies. Managing...

  • Supervisor Slots Floor

    2 weeks ago

    Pretoria, South Africa Sun International Full time

    **Job Purpose** Responsible to supervise and monitor the slots operation to ensure an exceptional guest experience on the slots floor in accordance with company standards and gaming regulations. **Key Performance Areas** Shift Supervision - Completes registers (e.g. unclaimed monies, key, radio, etc). - Interact and be present on the floor during service...

  • Floor Supervisor

    1 day ago

    Pretoria, Gauteng, South Africa TFG Full time

    Key Responsibilities:Provide ongoing feedback to the Store Manager regarding sales floor improvements.Ensure all customers are greeted and offered assistance promptly; staff should remain available and attentive.Monitor individual sales staff performance and report underperformance with suggested solutions to management.Maintain a high level of product...

  • Floor Assistant

    2 weeks ago

    Pretoria, South Africa ACDC Dynamics SA Full time

    Job title: Floor Assistant - Gezina (Pretoria) Job Location: Gauteng, Pretoria Deadline: December 12, 2025 Quick Recommended Links Jobs by Location Job by industries Description We are seeking an enthusiastic and customer-focused Retail Floor Assistant to join our team. The ideal candidate will assist customers on the floor, ensure the store is...