Registration Support Centre Agent

1 week ago

Cape Town, South Africa ADvTECH Full time

**Job Title**:
Registration Support Centre Agents(Fixed -Term Contract)

**Emeris** consolidates resources and expertise from **IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management**, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.
- Registration Support Centre Agent (Fixed -Term Contract).

**Duties and Responsibilities**
- To ensure that registration related queries received by students registering from home are received, resolved and or escalated.
- To provide end-to-end registration support to students registering for all modes of study.
- Calling students to come and register
- Calling students to follow up on documents
- Data capturing
- Ad hoc administrative tasks

**Competencies required**:

- Good interpersonal skills
- Must be methodical/systematic
- Experience in Word & Excel essential
- Driver's license and own transport essential
- Excellent communication skills (verbal & written) and telephone manner
- Superior organisational and administrative skills
- Best suited to a service-oriented person
- Friendly, presentable, organised and able to work well under pressure
- High Initiative
- Excellent follow up skills

**Minimum Education requirements**:

- Minimum of Grade 12/Matric
- Diploma (NQF 6) is advantageous.

**Minimum Work Experience requirements**:

- A minimum of 1-2 years relevant (Reception/Admin) working experience. Must be computer literate (Word & Excel)

**Application Instructions**:

- Credit verifications to be conducted for all finance positions

**Application Response**:
**Technical Support**:
**Emeris** is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.

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