Store Manager

About TFG:
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

**About the Brand/Division**:
**We are G-Star**

We see no limits to what denim can do.

For us, it’s not a fabric. It is the beginning of an idea. The ‘Art of Denim’ is the philosophy behind our relentless pursuit to push boundaries.

It inspires us to explore and to invest beyond fashion into the world of art and culture. Always following our own path. Setting a new standard for denim design, as a force of progress and innovation, for people and the planet.

**Our audience are**:
Men and Women with an appetite for excitement, balanced by a sense of consciousness and with a touch of optimism.

**Our Characteristics**:

- Active
- Expressive
- Self-confident
- Ambitious

**Key Responsibilities**:

- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.).
- Managing stock losses to ensure shrinkage is in line with the Company standard
- Driving turnover to ensure achievement of targets
- Ensures the team executes operational excellence through a customer-centric mind set.
- Generating high levels of motivation and commitment within the store.
- Ensure store staff implement merchandising strategy and standards
- Managing team schedule effectively
- Staff training and development
- People management, including recruitment, employee relations, performance management
- Controlling expenses
- Allocate time effectively; handle multiple tasks and completing priorities.
- Manage risk within the store

**Qualifications and Experience**:

- A Grade 12 qualification
- A relevant tertiary qualification would be advantageous
- Must have 3 years Store Management experience
- Must have experience in driving sales to increase store profit
- Excellent customer service orientation

**Skills**:

- Ability to adapt to different customers and situations
- A high sense of urgency with demonstrated ability to work independently.
- Outstanding leadership, interpersonal and communication skills.
- Strong organizational, administration and planning skills
- The ability to take initiative
- A high level of attention to detail
- Figure and admin orientated
- Strong verbal communication and interpersonal skills, with the ability to articulate the unique value of G-Star's premium apparel.
- A passion for denim and an understanding of its potential beyond conventional fashion
- Ability to work collaboratively with a diverse team to achieve common goals
- Flexibility to adapt to a dynamic and fast-paced retail environment

**Behaviours**:

- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships.
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Develops Talent - identifies, nurtures, and supports the growth of individuals within the organisation
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others