Sales Assistant

3 days ago

Durbanville, South Africa The Cock 'n Bull Full time

Established in 1987, The Cock ‘n Bull is one of the leading tobacco retail stores in Cape Town that sells a wide range of tobacco related products and accessories.

Our team of experts are looking for passionate, energetic, and confident sales assistants to work in our **Majik Forest store (Situated in **Van Riebeeckshof, Cape Town**)** to drive positive energy and excitement around our brand and products. Our stores are situated both in the Southern and Northern Suburbs of Cape Town.

Our Sales Assistants are Ambassadors for our brand and offer an amazing Customer experience. They exceed customer expectations by identifying and providing customers with the best possible solutions and world class service.

**Responsibilities**:

- Ensure a high level of customer satisfaction through world class sales service. Be visible, friendly, and knowledgeable
- Drive and deliver sales targets and earn sales incentives
- Maintain outstanding store conditions, uphold visual merchandising standards to optimise sales
- Ascertain customers’ needs and wants and recommend items for sale
- Proactively meet, greet, and assist customers
- Assist and resolve customer queries
- Work on point-of-sale and ensure accurate processing of payments
- Ensure stock is always packed neat and products merchandised
- Remain updated on product information, answer questions and address concerns
- Accurately describe product features and benefits
- Inform customer about product promotions and our private label brand
- Create an inspiring and positive work environment
**Requirements (what do you need to do the job?)**

Behavioural requirement:

- Passion for retail
- Positive attitude
- Self-motivated
- Problem solving capabilities
- Confident, outgoing, and energetic
- Strong sales flair, engage and persuade
- Enjoy dealing with customers
- Strong work ethic and hands-on attitude
- Punctual and reliable
- Excellent communication skills, proficient in English
- Capacity to work a flexible schedule (weekends and evening shifts) according to the needs of the business
- Ability to carry and pack stock or retrieve products for a customer
- Trustworthy
- Well groomed - Neat and take personal pride in appearance

Qualifications and Experience:

- Minimum 1-year Sales or Customer service experience essential at least 6 months with one company
- Shop Floor and/or experience in retail (advantages)
- Matric
- Clear Credit and Criminal record
- Knowledge of various POS and stock management systems (advantages)
What we Offer:

- We pay competitive, market-related salaries based on the hours worked R4800 - R5500 per month
- Sales incentives on sales targets achieved
- 21 days Annual Leave
- An environment that builds retail experiences that are inviting, enjoyable and easy for the customer.

**Job Types**: Full-time, Permanent

**Salary**: R4,800.00 - R5,500.00 per month

COVID-19 considerations:
Sanitising, Face Masks and Social Distancing

**Education**:

- High School (matric) (required)
**Experience**:

- Sales/Customer Service: 1 year (required)

**Language**:

- English (preferred)

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