Systems Analyst

4 days ago

Stellenbosch, South Africa Time Personnel Full time

**Job Overview**:
**Date Posted**: Posted 22 hours ago-
**Location**: Stellenbosch, Western Cape-
**Job Title**: Systems Analyst (Hospitality Industry)-
**Education Level**: Bachelors Degree-
**Job Level**: Senior-
**Minimum Experience**: 5- 7 Years**Systems Analyst (Hospitality Industry) - Stellenbosch.**:
Our client, in the hospitality industry, requires your technical experience related to ERP, POS and/or Hotel Property Management Systems.

Business and technical reporting experience in both oral and written communication is needed to work within this well-known, established, growing, organization. You must enjoy working collaboratively and independently while meeting pressurised deadlines.

**Requirements**:

- Matric, Bachelor’s degree in computer science, Information Technology, or a related field, with above-average academic performance being an advantage
- Certification in relevant technologies or methodologies (e.g. Systems Analysis, Business Analysis, etc.) is an advantage
- Property Management systems, and/or other enterprise software solutions
- Minimum of 5 years’ experience in executing projects
- Experience with Agile project methodologies (e.g. Scrum) would be an advantage
- Minimum of 3 years’ experience in managing relational databases
- Experience working with database management systems such as Oracle, Microsoft SQL Server, MySQL, or PostgreSQL considered an advantage
- Minimum of 2 years’ experience in maintenance of integration architectures such as APIs
- Strong understanding of accounting practices and processes
- Strong technical aptitude and troubleshooting skills
- Familiarity with ITIL principles and incident management processes

**Duties and Responsibilities**:

- Conduct thorough analysis with the business stakeholders to gather and document system requirements, provide updates on project progress, and address any concerns, risks or issues that arise.
- Translate business requirements into technical specifications and system designs. Collaborate with developers and architects to design robust and scalable solutions.
- Work with internal and external technical resources to ensure the successful and secure implementation and maintenance of business systems.
- Conduct thorough testing and debugging to ensure system reliability and functionality.
- Continuously ensuring that systems are operating optimally and meeting business needs.
- Maintain documentation of system designs, configurations, and processes.
- Coordinate with vendors and internal stakeholders to implement configuration changes as needed.
- Coordinate with stakeholders to ensure that changes are properly tested, documented, and communicated to end-users.
- Liaise with software vendors and third-party support providers to escalate and resolve complex technical issues.
- Manage vendor relationships to ensure timely resolution of support tickets and adherence to service level agreements (SLAs).
- Stay abreast of emerging technologies and industry trends.
- Proactively identify opportunities to improve existing systems and processes and make recommendations for enhancements.

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