Programme Manager

The MFC (Mass & Foundation Cluster), Business Change Execution team is seeking an experienced, dynamic, energetic, agile Programme Manager to join our team.

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**Job Profile Summary**:
This role is responsible for managing several projects or one large programme within the constraints of scope, quality, time and cost, within the Change Risk Policy and MFC Agile delivery model. This role is accountable for achieving results through various teams, integrating activities to manage the overall programme delivery and deployment processes.

**Job Description / key responsibilities**:

- **Programme Management**: Lead and manage the end-to-end lifecycle of multiple projects, ensuring timely delivery and specified quality outcomes.
- **Benefit Management**: Ensure that the Business Case ROI remains relevant & updated. Forecast and track benefit(s), ensuring that epic delivery is linked to the company OKRs.
- **Team Leadership**: Lead cross-functional teams, providing guidance, motivation, and support to ensure collaboration and achievement of epics. Ensure that the team is aligned and focused on outcomes.
- **Stakeholder Engagement**: Establish and maintain effective relationships and communication with stakeholders, ensuring their needs and expectations are understood, managed and addressed.
- **Budget Management**: Manage programme budgets, perform accurate forecasting, track expenses, and ensure that allocated budget is utilised effectively and efficiently.
- **Risk & Issue Management**: Identify potential risks & issues and develop mitigation strategies to ensure successful programme delivery.
- **Quality Assurance**: Implement and monitor quality control measures to guarantee the delivery of high-quality outcomes.
- **Reporting and Documentation**: Prepare high quality reports, documentation, and presentations as required for relevant meetings, forums and stakeholders.
- **Dependency Management**: Identifies dependencies and inter-dependencies between programmes/projects and actively manages
- **Continuous Improvement**: Evaluate programme effectiveness, identify areas for improvement, and implement enhancements to optimise outcomes.
- **Capacity management**: Ensure adequate capacity for the required Epic delivery.
- **Vendor Management**: May be required to manage 3rd party vendors together with their respective service delivery and standards.
- **Operational & Business readiness**: Ensures that all organisational elements of the programme are addressed, integrated and handed over to the relevant Business Owner

**Key skill requirements**:

- Essential: Familiarity with both traditional and agile project management tools and frameworks
- Excellent written and verbal communication skills
- Ability to comprehend information in verbal and written communication.
- Ability to operate in a highly pressured and ambiguous environment.
- Ability to build and maintain a healthy, collaborative and productive team culture.
- Exceptional interpersonal and relationship-building skills to foster collaboration across teams.
- Strong leadership and team management abilities, with the capacity to inspire and motivate teams toward common goals.
- Ability to adapt to changing priorities and thrive in a dynamic environment.

**Education requirements**:

- Bachelor’s Degree or relevant tertiary qualification
- Relevant Project Management certification
- Relevant Agile certification
- 5+ years’ experience in people leadership of a medium to large team
- 5+ years’ experience in Programme Management
- 3+ years’ working experience in an Agile or SAFe environment.