Assistant Banqueting Manager

**Job Number** 22133648

**Job Category** Food and Beverage & Culinary

**Location** Protea Hotel Fire & Ice Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Johannesburg, South Africa VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

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Banqueting Supervisor Job Description

Follow up on all daily business enquiries and all pre payments and deposits limiting business risk.

Ensure all revenue per function sheet is raised correctly per day.

Accountable for Banqueting cost control and the related results

Ensures that standards are maintained in Banqueting venues and outlets at all times in relation to service delivery and hygiene requirements.

Adhere to the standardized portions used and is responsible for the controlling of food, beverage and labour costs in alignment with business trends

Ensures that guest satisfaction is established and maintained by the employees of the Banqueting Department

Identifies and implements continuous employee training schemes to ensure that standard company operating standards and procedures and employment equity targets are met

Supplies relevant information to other departments timeously to assist them in planning and running their departments.

Keeps records and maintains filing systems within the Banqueting Department.

Ensures that regular stock takes are scheduled including consumables and operating equipment as well as maintaining hotel equipment and fixed assets throughout all Banqueting venues and outlets and ensures that they are carried out in accordance with PROTEA HOTEL policy and procedures and that they are accurate and acted upon.

Performs additional duties as required or as requested by the Food and Beverage Manager and / or General Manager.

Water jugs, glasses and refreshments are replenished at regular intervals and ashtrays are changed during each break. Refreshments are served timeously at the requested times and all stationery requirements are in place

Regular on‑the‑job training is carried out with all STAFF to ensure that they perform their duties correctly to Hotel standards and that all identified training needs are scheduled and actioned.

Fair and equitable discipline is maintained in accordance with the Hotel's Disciplinary Procedure. The action and causes of STAFF grievances are investigated and handled in terms of the Hotel's Grievance procedure.

Managing effective Operations of all F&B areas ( restaurant, bar, room service, kitchen, conference, events and social spaces)

Overseeing and assisting with stock takes of food, beverages, consumables and operation equipment and compiling of trading summaries and variance reports. Interacting with GUESTS to receive valuable feedback and thus being a salesperson, researcher and salesperson.

**Requirements**:
Diploma in Hotel Management or a similar qualification within the Hospitality and hotels is a distinct advantage.

Strong Interpersonal and communication skills.

Perform well under pressure.

Good product knowledge in Conferencing and Food and Beverage.

Knowledge of Micros point of sales system and Opera Sales & Catering.

Must be able to work shifts.

Matric or equivalent qualification

Exceptional computer literacy with special focus on POS, Opera, Microsoft Excel, Word and Outlook

Excellent communication skills in English, written, verbal and telephone etiquette

Fully literate and numerate (able to perform relative calculations, statistics and be able to interpret / compile accounts and financial statements / budgets / forecasts / trading summaries / reports / invoices)

A high level of leadership and motivational skills

Valid driver’s license and own transportation will be a distinct advantage
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 90 hotels across South Africa, Zambia, Nigeria, Namibia, Ghana, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the ‘Coolest Hotel Brand in South Africa’, join the Protea Hotels by Marriott® team today