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Chief Digital and Information Officer
2 weeks ago
**Introduction**
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.
**Role Purpose**
Develop and implement a fit for purpose Digital and IT strategy, target operating model and processes that enable business growth and development. The focus is on the implementation of a robust, innovative and integrated digital and IT strategy that manages service delivery and governance in a manner that ensures the business has the best available digital technology solutions to meet its objectives.
**Requirements**:
- Post graduate degree in Business, Digital Transformation, Information Technology, Computer Science, Digital Strategy or related field of study
- 8-10 years’ experience managing complex technology solutions, digital and process improvement
- 5-7 years’ experience within an insurance or financial services environment
- 8-10 years’ experience in managing and leading an information technology team
- Proven track record of leading and executing successful digital transformation projects
- Sound experience of agile methodology, technology architecture, integrating systems and providing technology services to multiple business partners
- Experience with migrations of large books of business
- Experience with implementing different IT and Digital operating models
- Experience in setting up start-ups in complex organisations is an added advantage.
**Duties & Responsibilities**
**Responsibilities and work outputs**
- Develop and oversee the digital and information technology strategy for Momentum Corporate in line with digital transformation principles, information technology principles and business strategies to achieve the business objectives.
- Provide strategic direction to the business and the team to drive the digital transformation agenda of the business, delivering fit-for-purpose and future-fit solutions.
- Drive the implementation of the digital strategy, operating model, IT architecture and IT service offering that enables business growth and development.
- Ensure effective decision-making on strategic digital and IT matters, by considering matters with the full value chain in mind, considering multiple perspectives and providing strategic guidance and solutions that direct the business in a way that does not compromise the integrity of the IT ecosystem.
- Drive the implementation of an integrated digital approach that supports the business’ long-term strategy.
- Identify opportunities to leverage digital technology enablers to optimise business performance and increase efficiencies.
- Measure ROI on digital initiatives, fine-tuning approaches as needed to ensure we’re investing in the right tools and resources.
- Identify new tools - AI, machine learning, digital, CRM, predictive analytics - that can support, enhance and improve solutions and products across the various business areas.
- Accountable for the identification of new and emerging hardware, software and communication technologies, products, methods and techniques and the assessment of their relevance and potential value to the business.
- In collaboration with business leaders, determine and investigate fit-for-purpose IT hardware and software requirements that will enable optimal business performance.
- Accountable for the compliance to IT strategy, architectural frameworks and agreed technical principles for all solutions and platforms developed and maintained for the business.
- Oversee the prioritisation, management, and quality of system development.
- Fostering an IT and digital strategy that ensures data privacy rules and data security are at its core.
- Design customer-facing self-service solutions that bridge the gap between legacy systems and modern technologies.
- Deploy and scale end-to-end cloud technology to accelerate digital projects with mínimal impact on corporate operations.
**CLIENT**
- Build and maintain effective business relationships with all key stakeholders through regular interactions, fostering strong partnerships and collaboration across the organisation.
- Stay updated on trends, legislation, and best practices in the Digital space ensuring compliance with current and effective practices that support business needs.
- Assess IT & Digital service delivery through regular interactions with stakeholders, evaluating effectiveness, and identifying areas for improvement to enhance service delivery and stakeholder satisfaction.
- Build and maintain relationships with clients and stakeholders that promote cross delivery practice solutions.
- Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
- Provide authoritative, expertise and advice to clients and stakeholders.
**PEOPLE**
- Drive
