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Vehicle Service Advisor, Somerset West

3 weeks ago

Somerset West, South Africa Rola Motors, Somerset West Full time

**Duties and Responsibilities**:

- Management of the appointment process
- Management of the booking in process
- Preparation for the completion of work
- Monitoring the vehicle repair/maintenance process
- Completing, hand-over of vehicles and follow-up with customers
- Management of the process to ensure CSI
- Adhere to Dealer Standards

**Minimum Requirements**
- Min Grade 12
- Basic automotive knowledge
- Computer literate (Experience using Evolve advantageous)
- Proven experience in a Vehicle Service Advisor position essential
- Mercedes-Benz brand experience advantageous
- The ability to multi-task as well as good administration and organisational skills
- Good timekeeping and ability to work under pressure
- The ability to build and maintain relationships with customers
- Ability to work in a team and independently

**Salary structure**:

- Basic monthly salary
- Incentive structure
- Provident fund & Medical aid benefits

**Job Types**: Full-time, Permanent