Customer Service Consultant

5 days ago


Hartbeespoort, South Africa SAC Commercial Parts Full time

Salary: Negotiable per month PLUS Commission

**Responsibilities**:

- Client liaison.
- Support sales teams nationally.
- Database calling: actively contribute towards updating the database.
- Escalate account queries and pass on sales leads as per SOP.
- Follow up with internal and external stakeholders to ensure leads were actioned.
- Assist customers with international loyalty programme registrations.
- Maintain daily call statistics.
- General administration.

**Requirements**:

- Grade 12, relevant courses
- 1 - 2 years gained in a Sales or Customer Service environment
- Proficient in Word and Excel, ERP software exposure advantageous
- From the area, reliable transport

**Key attributes**:

- Trustworthy
- Professional in conduct and appearance
- Able to work in a fast-paced environment
- Excellent communication skills with the ability to relate to all cultural groups
- Accurate
- Organized, proactive and disciplined
- Follow-through: take ownership of tasks at hand until completion
- Supportive and enthusiastic team player
- Ethical and discreet

**Salary**: From R1.00 per month



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