24 Hour Flexi Sales Associate

homechoice is a leading South African homeware retailer. For almost 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

**What you will love doing in this role**
- **Enhance customer interactions** by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
- **Manage the entire customer journey**, from account opening to order processing, ensuring a seamless experience from start to finish.
- **Utilize comprehensive product knowledge** and manage pricing effectively, ensuring customers receive accurate information and the best value.
- **Consistently deliver an exceptional customer experience** by understanding customer needs and exceeding their expectations.
- **Adhere to established quality standards**, ensuring all processes and interactions maintain the highest level of service and accuracy.
- **Maintain a clean and organized store environment** through regular housekeeping, ensuring a pleasant shopping experience for all customers.
- **Provide valuable WFS** to identify areas for improvement and contribute to continuous enhancement of store processes.
- **Oversee stock management** by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
- **Handle all administration** and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.

**What you’ll need to do this role**
- Grade 12/Matric (Minimum Required)
- 1 years’ minimum experience in retail
- Must be available to work shifts, weekends and public holidays.
- Working in the homewares retail industry would be advantageous

**What we will love about you**
- We love your energy and positive attitude, bringing enthusiasm to every task.
- We love your persuasive skills, guiding others toward desired outcomes.
- We love your ability to work independently or within a team, adapting seamlessly.
- We love your excellent communication skills, building strong connections with others.
- We love your analytical ability and attention to detail, ensuring accuracy.
- We love your resilience and adaptability, thriving in dynamic situations.

**Behaviors we love**
- Wow my **customer**
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as?**my own**
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a **team**
- Be helpful
- Be inclusive
- Find the fun