HR Business Partner Shared Services

Purpose

The purpose of the role is to provide Human Resource support to assigned business units and to be instrumental in facilitating and implementing agreed deliverables. These business deliverables will be aligned to the Human Resources’ Strategy and Business Strategy, collaborating to develop and implement best practice HR programs, policies and systems that support the LNSA’s leaders and managers in managing their units and meeting their strategic priorities.

Key Performance Objectives
- The ability to develop a strategic partnership in their ‘day to day’ work within assigned portfolios.
- An understanding of departmental or business key strategic challenges
- Provide HR interventions to support the leaders achieve their goals and create positive and productive workplaces.

Key Roles & Responsibilities

Service Delivery

The Jnr HRBP will partner with assigned business area, supported by the Operations and Technical Coordinators in attending to:
Culture and Engagement
- Assist with change management interventions in the Business Unit
- Responsible for the execution of the culture and engagement survey in respect of participation, feedback to business, action planning
- Partner with business regarding Organisational Design and Development

Employee Relations
- Provide sound advice to ensure the organisation complies to best practice and legislative issues
- Provide support to line managers in dealing with disciplinary, incapacity and grievance matters
- Act as the primary point of contact for managers and employees for policy and procedure.
- Deal with all appeals from disciplinary proceedings in line with the disciplinary code
- Pro-actively addressing training needs in consultation with relevant HR Leadership

Technical Support

Recruitment and Induction
- Assists management with the development of Job Profiles and Specifications
- Advertising of vacancies
- Short listing of CV’s and conduct interviews in partnership with the relevant hiring manager
- Timeous induction and onboarding of new recruits

Administration and Reporting
- Completes all letters, contracts, benefits documentation in an accurate and timely manner
- Provides regular and thorough HR reports to assigned business areas and HR leadership team
- Payroll administration
- Conduct exit Interviews

Talent Management
- Ensure all employees have a Personal Development Plan in place
- Assist with the Talent review process in the Business Units and outcomes from this process

Performance Management
- Assist Business Unit managers in the performance management process (contracting, appraisals, performance improvement plans etc)
- Continuous education regarding the performance management process

Remuneration
- Facilitate remuneration processes in Business Units including creating awareness of employee wellness offerings, job evaluation etc.

Customer Relationship Building

Business Partnership
- Develop a good understanding of the business in order to partner at the right level and influence HR related decisions
- Provide advice and guidance on HR matters to managers and employees across the business area on HR related matters and escalate where necessary
- Drive actions with the support of the relevant HR Leadership
- Refer employees to the Employee Assistance Program, when required
- Drive Employee wellness initiatives

Learning and Development
- Assist with L&D programmes and putting interventions in place in consultations with L&D to address those needs that cannot be addressed through generic programmes

Qualifications & Experience
- Degree or Diploma in Human Resources Management / Industrial Psychology / relevant behavioral science.
- Postgraduate qualification will be advantageous
- 3 years+ HR Generalist experience including responsibilities in IR, performance management and stakeholder engagement.
- Knowledgeable about HR practices: recruitment, talent development, performance management, legislation, labour relations, leadership and organisational development, change management and remuneration.
- Good knowledge and understanding of HR Best practices, policies and procedures.

Core Skills
- Strong written and verbal communication skills
- Business acumen
- Good HR Consulting skills
- Ability to build and maintain good internal and external relationships
- Strong negotiation and interpersonal skills
- Strong presentation skills
- Strong problem solving and analytical skills. Ability to analyse and interpret statistical data/HR analytics
- Ability to conduct self in a professional manner at all times
- Ability to work with individuals and team
- High degree of self-management, displaying an organised and measured approach to the workload and the clients - strong planning and organising skills
- Project Management skills

Core Competencies
- Collaborates - building partnerships and working collaboratively and inclusively with others to meet shared objectives
- Client focus - building strong client relationships and deliveri