Learning Consultant C

1 week ago

Johannesburg, South Africa FirstRand Full time

About us, purpose, experience and qualifications

**about us**:

- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing

**purpose**:
Responsible for the end to end process of learning management, including defining, designing, delivering, driving, deploying and documenting learning interventions in partnership with Line and aligned to business and talent requirements in a business unit.

**experience and qualifications**:

- Degree
- ETDP Certification
- 2 to 3 Years experience in facilitation
- 3 to 5 years Learning and Development experience
- **additional requirements**:
**responsibilities**:

- Analyse, record and measure impact based on defined outcomes and success criteria post the learning intervention. Prepare management reports and compliance reports to report return on investment. Use information as input to define process where relevant. Manage the certification process.
- Comply with governance in terms of legislative and audit requirements. Ensure alignment to FirstRand QMS and governance model.
- Consults with relevant stakeholders to understand business requirements. Identify collaboration opportunities, IT integration points, value add and expected behaviors, performance drivers and results. Contract with business on proposed solution and define accountabilities.
- Provide continuous support to learner, manager and facilitator. Engage with the learner’s manager and elicit feedback. Check in on program progress and goal alignment and ensure acquisition of competence. Drive learning transfer.
- Facilitate learning and development solutions across the 6 D’s Methodology ( Define, Design, Deliver, Drive, Deploy, Document) through the most appropriate method (in-classroom training, e-learning, on the job training and self-study).
- Ensure alignment of training spend to key business strategic imperatives in accordance with the talent management strategy.
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, centre of excellence, learning and development community and senior management.
- Manage development to increase competencies of self.
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.

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