Housekeeper
2 weeks ago
**Luxury Guest Housekeeper Job Description**
We are seeking a diligent and detail-oriented individual to join our team as aLuxury Guest Housekeeper. As a Housekeeper, you will be responsible for ensuring that our guests' rooms are clean, comfortable, and presentable. Your exceptional cleaning skills and attention to detail will contribute to providing a pleasant experience for our guests during their stay. If you have a passion for cleanliness and take pride in maintaining a welcoming environment for guests, we would love to welcome you to our team.
**Responsibilities**
- Clean and sanitize assigned guest rooms, including bathrooms, bedrooms, and common areas, ensuring they are maintained to the highest standards of cleanliness and hygiene.
- Strip beds, change linens, and make beds in accordance with established four-star standards.
- Replenish amenities such as toiletries, towels, and linens in guest rooms.
- Vacuum carpets, sweep and mop floors, and dust surfaces to maintain a clean and tidy appearance.
- Empty trash and replace garbage bags in guest rooms and common areas.
- Report any maintenance issues, damages, or equipment malfunctions to the housekeeping supervisor.
- Maintain stock of cleaning supplies and inform the housekeeping supervisor when supplies need replenishing.
- Assist with laundry duties, including sorting, washing, drying, folding, and ironing linens, towels, and other hotel têxtiles.
- Follow all safety protocols and procedures to ensure a safe working environment for both yourself and your guests.
- Respond to guest inquiries and requests in a courteous and timely manner, providing exceptional customer service.
**Required Skills**:
- Excellent attention to detail and ability to maintain a high standard of cleanliness.
- Strong organizational skills and the ability to prioritize tasks efficiently.
- Physical stamina and ability to perform repetitive tasks such as bending, lifting, and standing for extended periods.
- Knowledge of cleaning equipment and chemicals, and the ability to safely handle and operate them.
- Strong communication skills, both verbal and written, to effectively interact with guests and team members.
- Ability to work independently, as well as collaboratively within a team environment.
- Flexibility to work various shifts, including weekends and holidays, based on business needs.
- Professional and courteous attitude towards guests and team members.
**Required Qualifications**
- High school or equivalent.
- Previous experience in housekeeping or a similar role within the hospitality industry is preferred.
- Knowledge of proper cleaning techniques and infection control procedures.
- Familiarity with health and safety regulations.
- Ability to work with mínimal supervision while maintaining high standards of cleanliness and efficiency.
**Job Type**: Part-time
Pay: R30,00 - R35,00 per hour
Expected hours: 18 - 45 per week
Work Location: In person
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