Sales Representative

**BASED CAPE TOWN (KILLARNEY GARDENS)**:

Provider of Specialised Industrial Cleaning Chemical Products has a vacancy for a Sales Representative based in Cape Town region to sell chemicals to the Hospitality and Laundry / Food and Beverage industries
- to exemplify the brand and grow the branch.
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**Key Performance Areas**

**(Any experience in below KPA’s will be advantageous)**

**Business Development**
- Maintain brand reputation and ethos of business in a professional manner.
- Call on an average of ten clients per day. Ensure weekly call report is completed and submitted to the Sales Manager.
- A client call planner must be completed and repeated in a 4-to-6-week cycle.
- To monitor sales and gross profit activities.
- Present and sell company products and services to current and potential clients.
- Follow up on new leads and referrals resulting from field activities.
- Provide product demonstrations at new and existing clients.
- Develop new business opportunities at existing clients (upselling).
- Meet the agreed sales targets.

**Customer Relationship Management**
- Complete written service reports for clients that require them. Ensure reports are discussed with relevant persons and ensure a copy is submitted to the Sales Manager.
- Ensure staff training is carried out for all clients. Ensure all administration functions are closed out once training is offered (E.g. Training Registers, Training Certificates etc.).
- Build a relationship with all key people within the client portfolio. (E.g. Buyer, General Manager, Chef, Contract or Area Manager, etc.).
- Always provide prompt service and assistance.
- Assist with deliveries to customers in unforeseen circumstances.
- Attend to customer needs concerning the best suited products and their efficient use.
- Manage account services though quality checks and other follow-ups.
- Carry out technical installations, repairs and maintenance of equipment where necessary.
- Demonstrate the company’s consultative sales approach; leverage hands-on service to enhance our total value to the customer.
- Provide emergency service coverage after hours to appreciative customers.
- Build relationships by providing customers with innovative products, sales demos, regular service and ongoing training.
- Learn customers’ operations and devise unique solutions as their expert on advanced cleaning and sanitation processes.

**Communication and Feedback**
- Attend and participate in all sales meetings.
- Communicate on new opposition products, special account developments and any other relevant information gathered through field activities to provide feedback to Sales Manager.
- Assist in providing the Sales Manager with relevant Service Report data.
- Submitting a weekly sales/technical report to Sales Manager.
- Adhere to Company Data and Communication Policies.
- Use prescribed templates where available.
- Comply with deadlines where set/required.

**Administration Services**
- Assist the Debtors department with the following up of monies when required to do so.
- Provide updated client contact information.
- Manage product merchandizing in the market and exercise and maintain brand image control i.e. stickers, wall charts, etc.
- Provide prompt quotations to clients within 24 hours of visit and ensure follow up of quotes.
- Ensure HSE standards (as relating to our product supply) are maintained on client sites.
- Perform Stock Management and stock taking on a regular basis where required to do so.

**Self-**
**Development**
- To continuously broaden your product knowledge in chemicals, dosing equipment and cleaning systems.
- Strive continually to keep abreast of changes in the industry.
- Attend all training courses as provided by the company from time to time.
- Work on improving your selling skills through self-study.

**Experience and Qualifications**
- Three years’ experience in a similar sales environment will be essential.
- Proficiency in Microsoft Office with intermediate level is preferred.
- Excellent selling, presentation, communication and interpersonal skills.
- Negotiation skills.
- Own vehicle and valid driver license.
- Excellent organizational skills & good multitasking skills.
- Ability to meet deadlines.
- Be bilingual.

**Personal Attributes**
- Healthy, Positive and Self-Motivated individual.
- Patient, tactful, diplomatic and approachable.
- Ability to stay calm under stressful situations.
- Good situational awareness.
- Excellent spoken and written communication skills.
- Respect the importance of confidentiality.
- Good organising skills.
- Good problem-solving skills.
- Team Player.
- Be able to work accurately, with good attention to detail.
- Presentation skills for presentations

**Package Offered**
- This position will attract a Market Related salary according to qualification and experience gained.

**your contact details and abridged resume should you believe that you have what it takes to join the OFT Group and grow together.**