Lead Generation Contact Centre Consultants

1 day ago

Cape Town, South Africa Alpha Konnect Full time

We are seeking Lead Generation Contact Centre Consultants to generate leads for our clients, prominent financial services brands in the insurance sector. Effective communication skills are crucial for this role.

As a growing company, there is exceptional growth potential for the right people. If you believe that, you are such a person and are up to the challenge then read further.

**What Does a Financial services Leads Generator Do?**

A leads generator is a person who speaks to a potential client, generates interest and passes the lead through to one of our clients. This is the marketing of products and not sales. A lead generator provides a valuable service in enhancing and protecting people’s lives.

**Responsibilities**

Speak to potential clients and generates interest

Ensure that the person qualifies for the product offered;
Updates the system with the call outcome; Update information as may be required from time to time; Ensure that the quality of the lead meets the company standard; Uphold the company policies and procedures; Live our core values Protect the company, our clients and the brand at all times

**Responsibilities**:

- Communicate with potential clients to generate interest.
- Ensure prospects qualify for the products offered.
- Update the system with call outcomes and necessary information.
- Maintain lead quality to company standards.
- Adhere to company policies and procedures.
- Embody our core values.
- Safeguard the company, clients, and brand at all times.
- Demonstrate exceptional time management skills.
- Uphold client brand values in interactions with consumers.

**Requirements**:

- Strong communication skills.
- Willingness to learn.
- Excellent time management abilities.
- Driven by performance and targets.
- Ability to work well under pressure.
- Positive attitude and self-discipline.
- Matric certificate or equivalent.
- Fluent in English.
- At least one year of experience as a call center agent.

Basic: R4000 plus Commission.

Work Location: In person

Application Deadline: 2025/07/25

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