Head of Supply Chain Management Services, Europe

Local Unit & Position Description:
In line with DNV’s position as a trusted voice to tackle global transformations, the DNV Supply Chain and Product Assurance division’s (SCPA) ambition is to shape the future of assurance through innovating, developing and growing assurance services in Digital, Supply Chain, Medical Technology & Healthcare, Product Assurance and Offshore Aquaculture.

We are now seeking an entrepreneurial and forward-thinking Supply Chain Leader to play a fundamental part in driving profitable growth across our Supply Chain Management Services in region Europe.

The Head of Supply Chain Management Services, Europe will help build, manage, and scale the regional growth strategy across our Supply Chain services. As region Europe’s Head of Supply Chain Management Services, you will design and develop our service offering and go-to-market strategy in partnership with European and Network level colleagues, Area Managers and the wider Sales function.

You will leverage a high degree of business acumen to; objectively partner with and guide each region Europe on current performance and opportunities, actively engage and be a key stakeholder in large commercial propositions to deliver improved customer value and success while maximising business return and play an influential part in continuously looking to develop and improve our service offering.

**Tasks May Include**:

- Drive Sales growth across Supply Chain Management Services in region Europe
- Partner with areas within the region to ensure they meet business requirements, goals, and KPIs
- Pro-actively work with each country in region Europe to ensure market/service positioning is clear and defined to maximise growth opportunities
- Continuously look at ways to develop and enhance the Supply Chain Management service portfolio by looking at current/future market trends and technology advancement
- Enhance customer service and satisfaction
- Guarantee a homogeneous approach globally, managing resources, performing activities, communication, and cooperation.
- Ensure an efficient and timely transformation of the portfolio into revenue, through adequate, timely, systematic and proactive planning process
- Work with/support operations to ensure service delivery capacity of the business plans through adequate planning, development of the needed competences and qualification of resources
- Develop and implement tools for the regional governance of the main process indicators (e.g. resource utilization, portfolio transformations, etc.)
- Manage attrition through active leadership and promotion of customer service, customer satisfaction and quality
- Ensure and promote the culture of using information for the management of the operations
- Ensure accuracy of sales statistics giving visibility to performance.

**Key Performance Indicators**:

- Annual sales growth across Supply Chain Management Services for region Europe
- Ensure profitability of Supply Chain across the region
- Achieve annual KPI’s related to Finance, HR and Quality
- Succession planning - identify, nurture and coach talent

Position Qualifications:

- Bachelor's degree required; Master's degree preferred
- Extensive experience driving growth across Supply Chain Management Services with full profit and loss responsibilities
- Min 5 years of experience within growth focused role as part of a senior leadership team
- Experience within Consultative/Solution oriented services
- Solution oriented mindset combined with a pragmatic approach
- Takes keen interest in driving change wherever required
- Previous experience in an international role covering Supply Chain Management Services
- Strong commercial awareness and an ability to drive business performance
- A demonstrated track record of success in leading teams in a fast-paced environment and driving continuous improvement and change to support fast organizational growth
- Commercially oriented
- Willingness and ability to travel
- Strong written and verbal English communication skills
- A commitment to DNV’s leadership expectations, including results orientation, customer focus, respect, care, and foresight.

**Competency Requirements**:

- High degree of resilience
- Ability to drive and support change initiatives
- Innovative
- Proactive
- Excellent communication skills
- Have a sense of urgency and “can do” attitude
- Ability to achieve though others - strong influencing skills
- Entrepreneurial
- Strategic thinker

Company & Business Area Description:
DNV is the independent expert in assurance and risk management, operating in more than 100 countries. Through our broad experience and deep expertise we advance safety and sustainable performance, set industry benchmarks, and inspire and invent solutions.

We are one of the world’s leading certification, assurance and risk management providers. Whether certifying a company’s management system or products, providing training, or assessing supply chains, and digital a