Quality Administrator

4 days ago

Durban, South Africa Job Crystal Full time

A payment solutions provider is looking for a Quality Administrator at the New Germany factory in Kwa-Zulu Natal. The primary purpose of the Quality Administrator is to develop and maintain a companywide quality management system documentation and the output data generated from such.

**DUTIES & RESPONSIBILITIES, NOT LIMITED TO**:

- Develop and maintain various QMS documentation such as procedures, flowcharts, work instructions and records in conjunction with Quality Manager and Process Owner/s.
- Participate in regular audits of processes to identify improvement opportunities and ensure adherence to quality standards.
- Co-ordinate and manage customer complaints/ feedback related to product and service not limited to CAR’s and SCAR’s ensuring timeous feedback and close-out.
- Collate data on various quality performance metrics organisation wide highlighting trends, risks, and opportunities for improvement.
- Promote Customer Focus and Quality throughout the organisation.
- Analysing e-data for accuracy.
- Creating charts and graphs for use in PowerPoint presentations for monthly QMS meetings.
- Develop meeting agendas, compile and distribute meeting minutes.
- Document control.
- Assist department in SHEQ campaigns and workshops promoting quality

Working Conditions
- Standard working hours 8am to 4pm, Monday to Friday.
- Fixed monthly salary (not hourly based).
- Office-based within a production environment with moderate noise levels.

**REQUIREMENTS**
- Matric with a qualification in Quality, Business Administration or equivalent.
- Proficient in Microsoft Office Suite (Advanced MS Word, MS Excel and MS Outlook)
- At least 5 years' experience in a similar position preferably within an ISO Quality
- environment
- Well organized and focused on service delivery.
- Ability to multitask and prioritize.
- Strict adherence to operating procedures.
- Physically fit and healthy.
- Excellent written and verbal communication skills.Skills & competencies:

- Eager to learn and grow.
- Good interpersonal skills.
- Methodical approach to all tasks performed.
- High attention to detail

**Salary**: Up to R20 000,00 per month

**Experience**:

- Administrative office procedures, practices and equipment: 1 year (preferred)

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