QA Lead Financial Services

**Role Overview**:
Are you a passionate QA Lead with Financial Services background? We are looking for a resource to Lead the Test Implementation at one of our clients, following the agreed Quality Assurance principles and standards to manage the Product risk and inter-dependencies during the Product Life-Cycle. This QA Lead needs to ensure alignment across Business Analysis, Development, Quality Assurance and Environment to optimise the testing efficiencies across the Product delivery stack and also ensure team effectiveness and healthy team dynamics.

Our client who is one of the leading banks in South Africa prides itself on its strong delivery and ability to innovate and ensure its products have a competitive edge in the marketplace. They provide an opportunity to grow within this environment and the leaders in this area will mentor you and help you to get to that next level. This is an outstanding opportunity for you if you want to excel in your career and if you are wanting that exposure within the Digital/Cloud & DevOps space.

**KEY RESPONSIBILITIES OF THE QA LEAD**:

- Support achievement of the Banks strategy and drive a culture that pursues excellence and quality
- Support the achievement of the business strategy, objectives and values.
- Build a deep understanding of the business need in order to contribute to the ongoing value proposition.
- Seek ongoing improvements in technical capabilities.
- Encourage continuous learning and questioning of the business and technology.
- Mentor the Engineers within the team to improve their technical capabilities.
- Ensure the team dynamics are healthy (coaching and mentoring, assist with decision making, encourage self-organisation and assist with prioritisation).
- Reinforce Radical Collaboration, Agile and DevOps nWoW Philosophies in leading and managing the Quality Assurance practice.
- Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.
- Participate in the sprint planning, and success criteria per story/epic.
- Facilitate the daily stand-up where necessary and manage the issues raised by the Software Quality & Test Engineers and remove any blockers.
- Participate in the retrospective reviews and seek efficiencies which will ensure quicker delivery with high quality to our client(s).
- Communicate the Product risk to the Product Owner, Scrum Master & Chapter Lead and highlight any mitigating factors.
- Drive rigour into Quality Assurance practices across the Bank:

- Encourage the Software Quality Engineers to collaborate across team to ensure efficient implementation of Product and ensure automation governance is adhered to by all.
- Facilitate the handover of QA deliverables for all testing phases.
- Review and ensure all QA artefacts are stored centrally.
- Work with the Enterprise Quality Assurance Chapter Lead on the metrics and reporting to communicate testing status.
- Ensure the QA deliverables produced aligned to the test approach.
- Ensure the defect management process is adhered to by the Software Quality & Test Engineers and where necessary chair the defect triage sessions.
- Produce a closeout report and monitor product health in production for 2 weeks to ensure any issues are referenced in the report for completeness.
- Review and prioritise all issues raised by the Software Quality & Test Engineers.
- Work with the Enterprise Quality Assurance Chapter Lead on the metrics and reporting to communicate testing status.
- Ensure the QA deliverables produced aligned to the test approach.
- Encourage the Software Quality & Test Engineers to collaborate across team to ensure efficient implementation of Product and ensure automation governance is adhered to by all.
- Facilitate the handover of QA deliverables for all testing phases.
- Review and ensure all QA artefacts are stored centrally.
- Allow for and encourage significant investment in the end-to-end QA design.
- Encourage Peer reviews of the QA artefacts.

**KEY REQUIREMENTS**:

- Strong Java programming, Frontend and API Automation with good NFT understanding.

**COMPETENCIES**:

- Effective Communication Skill
- Problem Solving
- Time Management - Crucial in the Agile World
- Have a Strong Base in Programming
- Strong Negotiation Skills

**EDUCATION AND QUALIFICATIONS**:

- Matric is essential and a pre-requisite to work at client
- 2-3 Years Management Experience advantageous

Find out some super skills of a QA Lead here.