Client Success Specialist
1 week ago
Job Overview
**Date Posted**:
Posted 5 hours ago
**Location**:
Johannesburg, Gauteng
**Job Title**:
Client Success Specialist
**Salary**:
R15,000 - R24,000
**Salary Type**:
Negotiable
**Education Level**:
Diploma
**Job Level**:
Intermediate
**Required Experience**:
1 - 3 Years
Client Success Specialist - Johannesburg
A Client Success Specialist job vacancy is currently available in Waverley, Johannesburg, Gauteng, South Africa.
They specialise in customer relationship management / client service, ensure that customer SLA’s are being met, order preparation, reporting and resolution of technical issues and problems.
**Duties & Responsibilities**:
- Are you dedicated, smart and self-driven?
- Reporting to: Operations Manager
- Primary role: Manage client relationships and day-to-day operational and support requirements of our client base to ensure an exceptional customer service experience.
- Assist with the preparation and dispatch of client orders as well as technical support to clients with their system related queries. Analyse and understand operational performance, manage relationships at multiple levels within an organisation, resolve issues and ensure that the client’s expected levels of performance and service.
- Must have the ability to perform and be comfortable working in a fast-growing, fast-paced entrepreneurial environment, managing multiple activities simultaneously. Must be a good problem solver with a technical ability and love of technology.
**Desired Experience & Qualifications**:
- Excellent communication skills and people skills
- Excellent verbal and written communication skills (English)
- Problem solving
- Aptitude for technology and online systems
- Driver’s license and vehicle
- Microsoft proficiency and computer literacy
- Open to learn new things
**Package & Remuneration**:
- R15K - R24K CTC depending on skills, experience and qualification.
Search all available job vacancies in South Africa
Tagged as: Bsure Jobs, Client Services, Client Success, Customer Relationships, Customer Services
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