Travel Advisor

2 days ago

Durban, South Africa Webhelp Full time

**Job Advert**
Let your wanderlust and passion for people inspire you to start a new career as a Travel Advisor working on an exciting new campaign at Webhelp in Umhlanga, Durban.

We are looking for a positive and bubbly, individual to join our high-energy team who are motivated to help customers feed their travel bug.

Join our fun-loving global community of more than 100,000 passionate people who work across 190 locations in over 50 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.

As the first point of contact, you will be responsible for providing an excellent customer experience at all times, offering proactive solutions to any issues or concerns our customers might face.

If you’re driven by success in this fast growing industry, this opportunity offers ongoing improvement courses to boost your career in the travel industry.

**What you’ll need**
- Matric
- Excellent verbal and written English communication skills
- Minimum 6 month’s experience working in BPO contact centre environment working on a Travel campaign
- High level of international geography knowledge
- Results orientated with solution driven mentality
- Ability to work weekends and in a shifted environment
- Positive attitude and motivated mindset
- Clear credit and criminal record

**What we're offering**
- Gross Salary: R8,000 (Base salary of R5,500 + R2,500 guaranteed campaign allowance) per month
- Performance incentive of up to R3,000 per month
- Medical aid for main member paid by company
- Travel credits (T&Cs apply)
- Fantastic employee assistance programme (EAP)
- Webhealth benefits: World class working environment, exercise classes, access to financial well-being sessions, will writing sessions, stress management sessions
- Interactive and inclusive company culture

Each Webhelper brings a different energy, passion, a unique set of skills and talents. This strand of our DNA sets us apart and is how we enrich customer experience and business solutions for our clients.

We’d love to get to know you better. After applying, you will be sent a link to complete a quick online chat. This chat based-interview is the first step in the selection process and must be completed to be considered for shortlisting. Take this opportunity to advance your career with our collaborative team of game-changers.

Job Reference: SA01651

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