Manager: Claims Supplier

Manage the efficient and effective delivery of business strategy through driving
supplier management and engagement, and the implementation thereof.

**Job Functions** Management,Procurement **Industries** Insurance **Specification**
Stakeholder Engagement

Identify and manage stakeholders up to top management level, finding out their
needs/issues/concerns and reacting to these by leading and coordinating the
development of stakeholder engagement plans to support the communication of
business information and decisions.
Build and maintain effective internal and external relationships with various
stakeholders to foster effective long-term strategic partnerships.

Sourcing

Collect and analyse the key cost drivers, market dynamics and issues, areas of
innovation, and alternative suppliers for a medium-risk area with some
alternatives/medium costs of changing, in consultation with relevant functions to
provide solid market information for decision making.
Ensure achievement of the company’s BBBEE objective with regard to
preferential suppliers as well as compliance to the Code of Good Practice.
Understand business processes, needs and requirements in order to award
business based on compliance requirements contained in the Requests For
Proposals and best practice.

Contract Requirements

Identify contract requirements and write specifications for the claims business for
existing and/or new contracts.
Facilitate and finalise Supplier Service level Agreements and contracting with
existing and new Suppliers in conjunction with the Legal Compliance Team.

Contract Management

Monitor the supplier’s compliance with the BBBEE Act and implement remedial
actions when necessary.

Procurement

Achieve specific procurement goals within area of responsibility. May also
involve working to improve established procurement procedures.

Cost Accounting

Evaluate costs and identify variances or opportunities to improve profitability for
more senior colleagues.
Strengthen negotiations ability in the market through the review of existing cost
and the forecast of future expenditure.
Analyse and understand business expenditure relating to internal and external
service providers as required in order to drive cost efficiencies for the business
and ensure quality services are delivered to internal and external clients.

Performance Management
Prioritise own workflow and ensure work is completed to the required standards
of productivity, quality and timeliness; use performance management systems to
improve personal performance.

Operational Compliance

Identify, within the team and various stakeholders, instances of non-compliance
with the organization's policies and procedures and/or relevant regulatory codes
and codes of conduct, reporting these and escalating issues as appropriate.
Ensure adherence to compliance standards in accordance to company supplier/
procurement requirements and procedures in awarding new and existing
business on an on-going basis.

Personal Capability Building

Develop own capabilities by participating in assessment and development
planning activities as well as formal and informal training and coaching; gain or
maintain external professional accreditation where relevant to improve
performance and fulfil personal potential. Maintain an understanding of relevant
technology, external regulation, and industry best practices through ongoing
education, attending conferences, and reading specialist media

**Requirements**:
General Education
Grade 12/ SAQA Accredited Equivalent (Essential); Business related degree
(Advantageous); Charted Institute of Procurement and Supply (CIPS)
qualification (Advantageous)

General Experience

Substantial general work experience together with comprehensive external
stakeholder engagement and supplier management experience in own area of
expertise to fully competent level. (Over 6 years to 10 years).

Managerial Experience

3 or more years junior to middle people management experience (Essential)