Sales Consultant

6 hours ago

Somerset West, South Africa Alcazar Enterprises Full time

**Sales Consultant**

Develop and attain customer experience and sales objectives for the store. Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Sales consultants work with customers to find what they want, ensure a smooth sales process, and process transactions.

**Accountabilities**:
Driving sales in a store:

- Assists customers in a sales environment to drive product sales.
- Demonstrates advanced products and sales knowledge.
- Adheres to any and all company policies and procedures.
- Follows up with any clients to make sure that they are satisfied with the product.
- Assembles any and all product displays in a given market.
- Understands how to make products appeal to consumers based on the environment and current trends.
- Always looks for new ways to make products attractive to customers
- Assisting all walk-in and telephonic customers
- Ensuring our promotions and brand is verbalized to clients and relevant marketing material is handed or visible to them
- Advising customers on products and upselling where possible
- Assisting clients with finalizing a purchase and closing a deal
- Receiving payments and processing orders
- Liaising with HO and other departments up to the delivery point
- Assisting with general instore inquiries from HO and clients
- Following up on existing Pro-forma invoices daily
- Providing excellent service at all times to customer and colleagues
- Assisting a customer instore or telephonically with any after sales related query and processing this query to relevant departments
- Completing any sales related administration. This may include pricing, demo moving, packaging, stock ordering, assembling, etc.
- Ensuring the showroom demos and the floor is maintained on a continuous daily basis through the company standard Opening / Closing procedures (also known as ‘fluffing’) and ensuring that all relevant information for floor demos are adequate and relevant (price tags, info stands, marketing material, etc.)
**Skills and minimum education/qualification required**:

- PC Literacy - High level of competency in Microsoft Word, Excel, Outlook along with relevant experience in Internet Explorer / Chrome.
- Proven working experience as a sales consultant
- Grade 12
- Team player
- Good time-management skills
- Extraordinary customer service skills
- Great interpersonal and communication skills - written and verbal
- Ability to work independently and handle multiple clients
- Excellent analytical, problem-solving and organizational skills
Work Remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: From R8,400.00 per month

**Experience**:

- Sales: 3 years (required)

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