Facilities Manager

**Job Purpose**:
The Facilities Manager supervises the daily execution of account level technical services opportunities to expand contract scope. Oversees JHI employees and vendor relationships.

**Core Duties**:
Client Contract Management
- Establish clearly defined and measurable service output to meet client business needs.
- Monitor service delivery to client via customer satisfaction survey, audits, supplier evaluations, feedback from property standards and client evaluations.
- Maintain standards of service against JHI business process & SLA.

Manage Staff
- Develop and cross train staff to create a multi-skilled resource base.
- Manage individual performance productivity, efficiency through setting objectives, counseling and ensuring ongoing development.
- Maintain work performance and standards of conduct in line with policy and legislation, taking corrective and/or disciplinary action as necessary.
- Monitor performance output of supplier’s staff against formal contract and Service Level Agreement (SLA’s) taking relevant/corrective action to resolve any delivery inefficiencies.
- Maintenance of staff discipline
- Training plans approved
- Code of conduct upheld
- Improvement plans in place

Security Management
- Ensure compliance with client and JHI security standards
- Monitor security systems and procedures

Manage financial performance
- Monitor contract performance against budgets.
- Establish ongoing budget requirement capable of supporting both client and JHI’s business objectives.
- Develop suitable initiatives capable of ensuring client savings and JHI profits.
- Track expenses against forecasts / budget
- Identify and inform of potential expense exposure
- Identify and implement potential savings.
- Comply with procurement standards
- Effective inventory control

Maintenance Systems
- Manage PPM (preventative planned maintenance) for site equipment
- Ensure adherence to PPM standards
- Ensure compliance to Regulatory requirements

Health and Safety
- Establish & maintain awareness of both JHI and client Health & Safety policies, procedures & legislation.
- Working knowledge of the Occupational Safety and Health Act to ensure that working practices comply with the legislation.
- Identify and inform to potential exposure on safety and environmental act.

Manage site technical services

Supply / Control / Maintain / Manage non - production related site equipment which can include

Steam

Compressed Air

Municipal and borehole water

HVAC and Refrigeration

Site assets, building and Grounds

Electrical equipment

Electricity and Generators

Handling equipment/hoists

Dock levelers

Waste water and effluent

Steam and condensate reticulation

Manage and Control 3rd Party suppliers
- Catering
- Cleaning
- Security
- Ensure 3rd Party Suppliers comply with delivery requirements
- Supplier Performance measures completed

Projects
- Feasibility study
- Project plan (mechanical)
- Implementation of project plan
- Track expenses against the budget
- Technical support

Reporting
- Operations
- Finance
- EHS
- SLA

**Education**
- Essential_
Minimum Grade 12
- Desirable_
Facilities Management Related Qualification

**Skills**
- Computer & MS Office Proficiency
- English speaking, and ability to read and write in English.
- Communication excellence (Internal & External)
- Strong interpersonal, leadership and people management skills
- Accounting and finance skills

**Experience**
- 3- 5 years in a maintenance or facilities management role
- 3rd Party supplier management
- PPM Maintenance / Engineering
- Strategic management and planning
- Corporate EHS strategy, standards and requirements
- Security standards
- ISO 9001
- maintenance of buildings
- critical equipment supporting infrastructure e.g. diesel generators, UPS’s etc.