Case Manager: Professional Nurse

2 hours ago

Bellville, South Africa Momentum Health Full time

**Introduction**
- Momentum Health, an entity of Momentum Group, delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximize lifetime client value. We build and maintain a culture of innovation,and create value through unique insights into how to achieve specific outcomes by using a defined set of Health capabilities.

**Disclaimer**
- As an applicant, please verify the legitimacy of this job advert on our company career page.

**Role Purpose**
- To assist in the enhancement and management of a cost-effective Managed Health Care with the objective of promoting rational utilisation of Health Care facilities and containing associated costs generated by these services.

**Requirements**:

- A National Sernior Certificate is essential
- Basic Diploma in Nursing (Enrolled Nurse) or Nursing Diploma or Degree - essential
- Minimum of 3 years of clinical experience within a private hospital is essential
- Registered with SANC (SouthAfrican Nursing Council) - essential.
- Good understanding of the medical aid industry i.e.trends, competitors, and legislation - essential.
- Experience in the managed health care industry is advantageous.
- Fully computer literate.

**Duties & Responsibilities**
- Arrange post-hospital care where necessary.
- Educate and guide all members regarding health care and their benefits.
- Develop, implement and communicate the practice and/or the clinical guidelines for cost-effective care.
- Authorise appropriate and cost-effective surgical care and treatment.
- Adhere to policies and procedures and take corrective action where necessary.
- Adhere to organisational best practices and legislative requirements.
- Take ownership of escalated and unresolved queries and ensure they are resolved timeously.
- Manage the problem until resolution, updating the incident detail with any status updates.
- Ensure the effective, accurate, and timeous completion of relevant documentation accompanying transactions.
- Communicate with providers to improve the cost efficiencies of health care delivery.
- Provide clear communication with regard to the outcomes and process.
- Ensure Service Level Agreements are met and exceeded.
- Engage in effective communication and delivery according to Service Level Agreements.
- Adhere to all procedures and processes to improve service delivery.
- Manage the cost of an in or out-patient episode by implementing appropriate policies and guidelines.
- Identify financial and business risks to the company and escalate accordingly.
- Drive and support effective teamwork within the department.
- Engage in appropriate training interventions to promote own professional development.

**Competencies**
- Telephone etiquette & Communication - verbal and written.
- Accountability.
- Planning and organising.
- Problem solving.
- Time management.
- Attention to detail.
- Relationship Building and interpersonal understanding.
- Customer orientation and results orientation.
- Teamwork and cooperation.
- Responsibility and ownership.

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