Call Centre Agent

2 weeks ago


Johannesburg, South Africa FirstRand Full time

Job Description

To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met

Hello Future Call Centre Customer Service Representative

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB Insurance Pillar, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

- Experience in a call Centre environment
- Has experience in Long term insurance customer service
- Have at least 1-3 years' experience in a long-term insurance call center environment
- Has a matric certificate or an equivalent qualification/certificate

You will have access to:

- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate

We can be a match if you are:

- Adaptable and curious
- Analyse complex data sets
- Thrive in a collaborative environment

Job Details

Application Closing Date

24/01/24


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