Operator (It) - Ref Cc 7008
4 days ago
**Reference: CC 7008**
**Consultant: Charne Coetzee**
**Descriptions**:
- Operation of network and system monitoring systems for clients
- Act on alarms and other associated commands or messages displayed on monitors / displays
- Perform system administration tasks and maintain the database of monitored objects
- Health checks and compilation of reports
- Develop an awareness of a wide spectrum of IT technologies
- First line support offered
- Improvements to health checks made on an ongoing basis
- Continuously monitoring of client's infrastructure, according to SLA
- Timeously responding to exceptions according to SLA.
- Administration maintained according to client SLA
- Daily/Weekly/Monthly QA reports to be completed
- Standard report generated on request
- Stress report generated on a monthly basis
- Unit report generated on a monthly basis
- Patch and/or hot fix release testing completed
- New and current systems testing compared
- RT system to be maintained
**Qualifications**:
- Grade 12
- A+ and N+ or similar IT related qualification
- Basic systems administration tasks
- Experience in the installation and set-up of networks, servers or workstations will be an advantage
- Advanced Excel and Word skills
- Passion for technology and learning
- Strong presentation and communication skills
- Entrepreneurial initiative (self-starter)
- High degree of professionalism
- Strong influencing skills as well as relationship and network building skills
- Team orientated as well as ability to work independently
- Able to work under pressure
- Strong analytical skills and problem-solving skills
- High level of customer service
- Willingness to learn
- Show good judgement in all decisions to ensure sustainability
- Results orientated
- Attention to detail
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