Cx Analyst

As a CX Analyst, you be responsible for identification of dependencies for automation in line with defined customer narratives. You will also be required to participate and contribute to solution design sessions. **Requirements**: - Relevant Tertiary Qualification - SAFe Agile certification - 9 years in Customer Experience Design for process engineering...

**Job ID**: 57489**Date Posted**: Posted 1 week ago**Location**: Randburg, Johannesburg**Job Title**: TEMP CX ANALYST - RANDBURG - GAUTENG

**Job ID**: 57489**Date Posted**: Posted 2 hours ago**Location**: Randburg, Johannesburg**Job Title**: TEMP CX ANALYST - RANDBURG - GAUTENG To support the planned pre-grooming analysis efforts for TechMod from a CX Design perspective, ensuring that process definitions, business rules and requirements take into account the required successful customer...

**Key Responsibilities** - Conduct CX analysis (e.g., prioritization, impact estimations, Ops to CX correlations) to inform test selection, prioritization - Collect data across different data systems - Piece together data to build a clear picture of the customer, and communicate to the CX Factory via “Customer Fact Pack” - Coach CX Factory members on...

**Qualifications Essential** - Degree / Diploma in Technology / Information Management - Relevant Qualification in Customer Experience Design (CPPM from IQ Business preferrable) **Qualification Preferred** - Post Graduate Degree in Technology / Information Management - SAFe Agile certification **Experience** - A minimum of 5 - 8 years in Customer...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: The Senior Insights Data Analyst is responsible for providing operational support, analytical support, and process improvement for the Enterprise Feedback Management Platform and other market research capabilities to inform and shape business decisions, and guide our journey towards an enhanced...

Gig Engineeris seeking experiencedBusiness Analysts (Junior & Mid-Level) – Banking Sector,in the Digital, Data & Business Transformation/Business Analysis Department on behalf of its client. The role is for someone passionate about problem-solving, digital transformation, and improving business processes within a dynamic banking environment.Junior Business...

**Listing reference**: track_001037 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Customer Service**Location**:Gauteng**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: Tracker requires the services of a Quality Assurance and Operational Insights Manager in the Customer...

Director of Customer Experience Transformation Join to apply for the Director of Customer Experience Transformation role at Athens Services Summary : The Director of Customer Experience Transformation (CX) is a strategic and forward-thinking leader responsible for transforming how Athens Services understands, designs, and delivers exceptional customer...

We are recruiting for a SOC Analyst. Working with current IT System engineers in designing and delivering the installation, upgrade, operation, control, maintenance and effective use of local and wide area networks for the communication of data, voice, text or images within the Electoral Commission; 2) Meeting the required levels of service performance such...