Creative Services Manager: Hospitality

1 week ago

Johannesburg, South Africa Viv Gordon Placements Full time

The role encompasses Creative Services, Operations, stakeholder relationships & people management the role will also focus on building and enabling solid and engaged creative design talent to support innovative and sustainable business operations and enable the vision for the Group into the future. You will manage the creation and editing processes and team to produce graphic, digital and video design for multiple communication touchpoints for business units across the Group. You’ll also produce a budget and control expenses for the creative design content against a larger departmental budget, and achievement of revenue from order requests.

If you’ve never worked in gaming and hospitality, you can expect an exciting fast paced environment where standards and team spirit are sky-high, and where you’re encouraged to grow and develop. So, if you’re looking for a place to help shake-up the creative approach and forge more cutting

Note: This is an on-site position with some hybrid flexibility.

**Responsibilities**:
Delivered Graphic & Digital Design Plans
- Facilitate the functioning of the organisation’s internal creative design “agency” to develop and deliver creative artwork to support marketing across business functions for the Group, including digital creative and assets
- Keep up to date with current and future design methodologies and marketing strategies in the business and creative and animation design environments
- Provide innovative solutions for the delivery of marketing services objectives
- Benchmark current graphic and digital animation design content and methodologies against future strategic requirements
- Understand market segment and customers characteristics and preferences
- Develop plans for generating meaningful content to drive increased traffic, engagement and brand visibility
- Conceptualise, plan and ensure synergies are created between design content for various projects
- Lead the implementation of design strategies through editorial calendars across all relevant marketing channels and platforms
- Conducts Financial Viability and Feasibility Studies with regards implementation
- Introduce graphic and animation tools, and access to relevant content that enable a series of creative opportunities for marketing services
- Influences present and future products, services, platforms and content management by determining and evaluating current and future market trends.
- Clearly define and delegate plans, authority and accountability across the team
- Manage people and non-people resources to ensure team effectiveness
- Measure the success of campaigns and platforms through analytics and provide reports and insights in this regard.

Managed Creative Design Production
- Interpret the client’s brief and establish vision for a project or deliverable
- Lead brainstorming sessions and creation of concepts
- Lead design teams in the development of concepts and execution of all projects to create exceptional visual style & tone for a range of projects
- Collaborate on UX and wireframe executions with other members of the team to provide insight into how the project will work
- Work closely with creatives and developers to ensure the solidity of designs and highest level of quality is maintained at all times
- Translate complex ideas into beautiful visual executions that make them easier to understand
Commission, edit and proofread content as required ensuring it meets style, tone and marketing message requirements, as well as reflecting the brand
- Oversee the development, creation and deployment of designs for multiple projects
- Oversee the writing of sharp, edgy and enticing dynamic copy
- Attends occasional events to support real-time and wrap-up coverage
- Present creative ideas/concepts to clients in a compelling and clear manner.

People Management
- Manage staff conditions of employment
- Identification of employee training needs
- Perform on the job training and coaching to close developmental gaps and build succession for a talent pipeline within the outlet
- Manage employee relations within the department
- Staff communication and motivation
- Performance contracting, reviews and development
- Provides resources and removes obstacles to performance
- Recruit and resource for talent for positions within the department
- Onboarding of new staff members.

Budget Management
- Manage the financial budget and control of costs for the creative function, including budget, revenue maximisation and cost management
- Estimate creative development costs
- Approve selection of subcontract resources and negotiate terms when required.

Stakeholder Relationship Management
- Establish appropriate levels of coordination, communication and liaison with stakeholders
- Liaise with the business units and Group marketing on content produced for various projects
- Maintain regular communication with project and accounts managers on project development, timelines, and results
- Verify with b

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