Sales Agent

2 weeks ago

Somerset West, South Africa Telkom Express Feathercom Full time

Sales Agents approach potential customers, conduct professional and enthusiastic sales presentations, in indicated promotional areas and inside of Feathercom pop-up/kiosks, to attract and increase business within the Feathercom channel. The main accountabilities are the achievement of all sales targets, follow policies and procedures (stock, cash, credit vetting etc) and ensure accurate administration and customer satisfaction at all times. The key responsibilities of the role are as follows:

- Assist with the achievement of sales targets at indicated kiosk locations.
- Achieve individual targets as communicated by your line and regional manager.
- Adhere to _**“The Telkom Way”**_ policy to ensure excellent customer service.
- Maintain optimal customer service relationships
- Maintain enthusiasm and ensure that energy levels are always appropriate.
- Promote and sell prepaid voice and data, sim-only, post-paid voice and data, LTE, accessories, smart-voice, and fixed line internet packages (Fibre / DSL)
- Advise customers on Insurance, OBF’s and Repair’s processes
- Conduct a customer needs analysis to determine the reasons for visiting the store.
- Advise customers on Telkom product and service offerings and recommend a suitable product/service to meet their needs.
- Assist customers with cellular and fixed-line technical queries
- Processing contracts in store via our credit-vetting systems (NGCRM)
- Ensure BVS and V-DOC’s compliance within the store and ensure that discrepancies get resolved.
- Manage your customer queries and escalations.
- Log and track customer cases related to any queries logged.
- Keep organized with regards to customer interactions and follow-ups
- Inform client regarding relevant turn-around times and back office processes.
- Following necessary processes via ARIA
- Complete and update all relevant sheets, reports, trackers, as per company requirements.
- Complete daily and curriculum assessments
- Attend staff meetings and Telkom training initiatives.
- Keep updated with latest devices, trends, competitive products, and services.

**Job Types**: Full-time, Permanent

Pay: From R6 000,00 per month

**Education**:

- High School (matric) (preferred)

**Experience**:

- Retail: 2 years (preferred)

Work Location: In person

  • Sales Agent

    7 days ago

    Somerset West, South Africa Outsource-x Full time

    We're on the lookout for enthusiastic and skilled individuals to become part of our team as inbound and outbound sales agents. If you're confident, possess exceptional English skills with a neutral accent, then we have the perfect position for you! Key Requirements: - Job Position: Inbound and Outbound Sales Agent - Required: Neutral accent for effective...

  • Sales Agent

    2 weeks ago

    Somerset West, South Africa Outsource-x Full time

    We're on the lookout for enthusiastic and skilled individuals to become part of our team as inbound and outbound sales agents. If you're confident, possess exceptional English skills with a neutral accent, then we have the perfect position for you! Key Requirements: - Job Position: Inbound and Outbound Sales Agent - Required: Neutral accent for effective...

  • Sales Agent

    7 days ago

    Somerset West, South Africa Outsource-x Full time

    We're on the lookout for enthusiastic and skilled individuals to become part of our team as inbound and outbound sales agents. If you're confident, possess exceptional English skills with a neutral accent, then we have the perfect position for you! Key Requirements: - Neutral Accent - Working Hours: 16:00 - 00:00 - Own transport to and from Somerset West -...

  • Sales Agent

    2 weeks ago

    Somerset West, South Africa Outsource-x Full time

    We're on the lookout for enthusiastic and skilled individuals to become part of our team as inbound and outbound sales agents. If you're confident, possess exceptional English skills with a neutral accent, then we have the perfect position for you! Key Requirements: - Neutral Accent - Working Hours: 16:00 - 00:00 - Own transport to and from Somerset West -...

  • Sales Agent

    5 days ago

    Somerset West, South Africa Outsource-x Full time

    We're on the lookout for enthusiastic and skilled individuals to become part of our team as inbound and outbound sales agents. If you're confident, possess exceptional English skills with a neutral accent, then we have the perfect position for you! Key Requirements: - Neutral Accent - Working Hours: 16:00 - 00:00 - Own transport to and from Somerset West -...

  • Sales Agent

    2 weeks ago

    Somerset West, South Africa Outsource-x Full time

    We're on the lookout for enthusiastic and skilled individuals to become part of our team as inbound and outbound sales agents. If you're confident, possess exceptional English skills with a neutral accent, then we have the perfect position for you! Key Requirements: - Neutral Accent - Working Hours: 16:00 - 00:00 - Own transport to and from Somerset West -...

  • Sales Agent

    3 days ago

    Somerset West, South Africa Outsource-x Full time

    We're on the lookout for enthusiastic and skilled individuals to become part of our team as inbound and outbound sales agents. If you're confident, possess exceptional English skills with a neutral accent, then we have the perfect position for you! Key Requirements: - Neutral Accent - Working Hours: 15:00 - 23:00 - Own transport to and from Somerset West -...

  • German Sales Agent

    2 weeks ago

    Somerset West, South Africa Outsource-x Full time

    **Join Our Team as a German-Speaking Agent!** Are you ready to embark on a career adventure like no other? Look no further! We're on the lookout for passionate and motivated German-speaking agents to join our Somerset-based contact center, nestled in the beautiful Helderberg Area. **Why Choose Us?** - We're a Somerset-based contact center with a global...

  • German Sales Agent

    7 days ago

    Somerset West, South Africa Outsource-x Full time

    **Join Our Team as a German-Speaking Agent!** Are you ready to embark on a career adventure like no other? Look no further! We're on the lookout for passionate and motivated German-speaking agents to join our Somerset-based contact center, nestled in the beautiful Helderberg Area. **Why Choose Us?** - We're a Somerset-based contact center with a global...

  • German Sales Agent

    3 days ago

    Somerset West, South Africa Outsource-x Full time

    **Join Our Team as a German-Speaking Agent!** Are you ready to embark on a career adventure like no other? Look no further! We're on the lookout for passionate and motivated German-speaking agents to join our Somerset-based contact center, nestled in the beautiful Helderberg Area. **Why Choose Us?** - We're a Somerset-based contact center with a global...