Hardware IT Asset Manager

Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary

Execute effective & efficient IT Asset Management practices and processes. This includes: - Asset Planning & Acquisition - Asset Deployment, Operation & Maintenance - Asset Tracking / Monitoring / Controls - Asset Upgrades & Disposals

Job Description

Job Description

Asset Management Execution- Take accountability for deeply understanding the organisation’s current & future Technology roadmap and existing and future required assets & associated asset management implications- Maintain & regularly review the IT asset inventory for the organization (including information about asset ownership, value, warranty, refresh date, and end of life data, fixed asset registers etc.)- Provide input into IT asset management strategy & operational planning- Execute the IT asset management operational plans- Support the supply chain, demand planning & sourcing processes as an ITAM expert - providing accurate asset management information and data to support commercial decision making- Execute the following asset management practices & processes as per ITAM standards and guidelines:
o Asset Planning & Acquisition (all hardware asset requests etc.)

o Asset Deployment, Operation & Maintenance (including asset utilization, performance etc.)

o Asset Tracking / Monitoring (e.g. asset verification and variance management)

o Asset Upgrades & Disposals (i.e. Remove or retire hardware from service and dispose it in a method that complies with any contractual or environmental obligations)

o Asset administration- Manage, govern or control the lifecycle of hardware from planning to disposal, aiming to reduce the total cost of ownership while still maintaining agreed upon service levels- Effectively & accurately Implement and use leading practice process, technology & related tools to ensure effective & efficiency asset portfolio & lifecycle management- Develop & communicate asset management data and analytics to enable business decision making- Implement and maintain asset management and asset lifecycle management leading practices, standards and guidelines for the organization - and make recommendations for their continuous improvement - ensure 100% compliance always e.g. asset disposal procedures, etc.- Stay ahead of the curve on leading practice HAM strategies and trends and identify opportunities for the organization to adopt better & more optimized asset management practices- Support asset management maturity assessments and positively contribute to continuous improvement initiatives- Take full accountability for the accuracy of the asset management inventory & all asset documentation- Ensure 100% accuracy, regular updates and usage of our asset management systems and technologies e.g. Service Now, CMDB etc.- Implement asset audits- Translate audit findings into business insights, identify business risk and implement solutions in mitigation of these- Take accountability for deeply understanding our asset portfolio metrics including e.g. performance, maintenance, deployment, reliability, accuracy, lifecycle status, asset count (ensuring all are traceable), asset costs, profitability & efficiencies - and use this information to continuously improve our asset management practices

Accountability: Governance, Risk, Compliance-
- Effectively define and implement asset controls (governance)- Provide inputs & reporting requirements or coordinate relevant processes for all internal / external risk, regulatory, compliance and governance related process for managed services provision across the estate- Ensure compliance exceptions for ITAM are raised and managed in accordance with contract terms and resolve to mitigate broader organisational risk- Implement knowledge management & data management processes for the successful governance of ITAM activity- Maintain relevant, accurate & timely governance, risk and compliance information

Accountability: People- Proactively & effectively (time & quality) collaborate & drive collaboration across teams where it makes sense to do so (e.g. managing dependencies & interdependencies, conflict resolution, information & best practice sharing, problem resolution outside of own area etc.)-
- Contribute to a high performance team environment & culture as a high performing member of a self-directed team aligned to agile working- Leverage coaching techniques in all team / service provider related activity to drive a higher quality ITAM service- Proactively seek & provide feedback across a range of stakeholders for the benefit of the team & leverage feedback to consistently improve ITAM service delivery- Participate in peer reviews, problem solving wit