Clinical Nurse Assessor

3 days ago


Cape Town, South Africa Yoke for OneCall24 Healthcare Full time

**Job Title: Clinical Nurse Assessor: Onecall24 Healthcare**

**Employment Type**: Permanent - Remote

**Salary**: To be confirmed

**Qualifications**:

- Active NMC Pin UK
- Strong clinical background and experience in healthcare settings
- Excellent communication and interpersonal skills
- Experience in complaint management and conflict resolution
- Ability to work independently and collaboratively within a team
- Familiarity with safeguarding protocols and regulatory requirements

**Key Responsibilities**:

- Develop interview templates leveraging your clinical knowledge and experience.
- Participate in clinical audits, reviews of policies and guidelines, and process evaluations.
- Deliver exceptional customer service to all applicants and stakeholders.
- Contribute to the corporate Education and Training strategy through your clinical expertise.
- Maintain a foundation of successful practices, including thorough file reviews, effective communication, and collaboration with internal teams.
- Independently conduct appraisals, skill set evaluations, and interview reviews.
- Identify potential risks and areas of non-compliance.
- Manage and resolve customer and client complaints efficiently, including safeguarding and police referrals. This includes investigating issues and coordinating with relevant departments.
- Support workers during NMC referral and other investigation meetings.
- Assist nurses with their revalidation processes.
- Collaborate with the clinical lead in reviewing training modules and materials.
- Handle complex cases involving LADO, safeguarding, or police referrals.

**Job Types**: Full-time, Permanent



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