Head of Marketing

**Company Description**
We are a top-tier iGaming and Sportsbook operator based in Cape Town.
Our aim is to deliver a world-class betting experience by providing professional and friendly service, delivered on a state-of-the-art platform. We are a dynamic and experienced team in an exciting company looking for passionate people to join us. Do you thrive in a fast-paced environment and want to be part of a motivated team? Then this is for you

As the **Head of Marketing for LulaBet**, you will be responsible for the end-to-end execution of an established betting brand into the highly competitive and dynamic Pan-African landscape. Your ability to translate the brand vision into a comprehensive marketing strategy will be key to our success.

This role requires a talented, data-driven, and empathetic leader who knows how to get the best out of a small, specialized team in a hyper-scaling business.

**Key Responsibilities**

Here is what you will be doing:

- Design and execute a fully integrated Marketing Strategy aligned to stakeholder expectations and commercial targets.
- Creation and operation of an omni-channel social media presence.
- Support the Head of Retention with best-in-class retention practices through the customer lifecycle including promotions, offers, communications, and customer service.
- Map and develop all acquisition funnels utilizing detailed customer journeys.
- Ensure all content is optimized for organic reach (SEO & ASO).
- Manage the end-to-end content creation and deployment cycle across all channels.
- Analyse and optimize the CX/UX based on data and feedback insights.
- Maintain a clear view of product performance and placement; recommend and execute optimizations.
- Manage and attribute the marketing budget across all channels and report on ROI.
- Manage a best-in-class partner and affiliate program; actively develop and grow the partner network.
- Manage all internal and agency SEO activities.
- Develop the paid media strategy and manage agency execution and performance.
- Continuously analyse key data against KPIs: industry trends, ATL performance, player data, product performance, service levels, lifecycle campaigns and optimize the marketing strategy accordingly.
- Lead, mentor, and grow the marketing team.
- Liaise with the Western Cape Gambling Board on all approval processes.
- Oversee CRM strategy and ensure effective personalization, segmentation, and automated marketing campaigns.
- Drive brand positioning and differentiation across Pan-African markets, ensuring cultural relevance and market fit.
- Develop and manage strategic sponsorships, partnerships, and events to increase brand visibility and engagement.
- Collaborate closely with Product, Trading, and Operations teams to ensure marketing strategies align with product roadmaps and player needs.
- Establish strong marketing compliance practices in line with gaming regulations, advertising standards, and data protection laws.
- Reporting to management on marketing performance, insights, and growth opportunities.

**Qualifications**
- Bachelor’s Degree in a related field.
- 5+ years' experience in a senior marketing role, preferably in iGaming, sports betting, or e-commerce.
- Proven knowledge and experience in digital marketing and data-driven growth.
- Sound management, communication, and negotiation skills.
- Ability to prepare, understand, and analyse business strategies, financial statements, and business plans.
- High level of numeracy and data analysis skills.
- Ability to work independently and self-direct.
- Passion for sports and igaming.
- Knowledge and experience in applicable gaming regulations, POPIA, FIC, and compliance requirements.
- Experience in affiliate marketing and partner programs.
- Prior experience in e-commerce and/or performance marketing.
- Proficiency in analytics platforms.

**Additional Information**
Why Join Us?
- Competitive Packages: We offer a comprehensive benefits package, competitive salary, and opportunities for career advancement within a fast-growing industry.
- Collaborative Work Environment: You’ll join a diverse team of professionals who are passionate about innovation and customer engagement.
- Challenging and Rewarding Work: Every day brings new challenges and opportunities to make a meaningful impact in a forward-thinking company.

This is an in-office role in Cape Town.