Professional Services Specialist
4 days ago
**In one sentence**
Our Professional Services Specialist role sits within the Delivery and Customer Enablement (DCE) group, whose stated purpose is to ensure Our Client’s customers’ current & future success by delivering and enabling innovative, customer-centric software solutions. Solution Delivery and this role is key to our ability to deliver state-of-the-art solutions, which support our customer’s successful transition to the world of 5G connectivity. Be a part of our journey and #beyourfuture.
**What will your job look like?**
- You will review the business and technical requirements with customers, providing solutions that best address the customer's needs.
- You will use your expert ability to write, review, and test detailed design documents, performing configuration and customization of code.
- You will provide estimates, leading the project, developing the customizations, and writing the demo scripts /storyboards.
- You will install and configure products in internal labs (ST), customer labs (UAT/Performance), and customer production environments.
- You will create and deliver customized functional training to the customer as well as to other internal organizations.
- You will oversee end-to-end non-functional/performance testing, from test design up to including test scenario implementation and analysis and result reporting.
- You will perform connectivity validation of related system components, review results with the customer and the customer's vendors, and provides relevant technical input to project status reporting.
- You will lead and screen all defects/incidents during the project, directing them to the relevant owner and following up on their handling.
**All you need is...**
- Experience in design, integration, and architecting Telco solutions, preferably in the Charging domain
- Experience in OSS/BSS or Core Network
- Ability to drive customer meetings to define and record the business and technical requirements
- Review & own the Low-Level Design defined by the Engineers in the team
- Practical experience in developing in Java in a Unix environment
- Experience with Telco interfaces such as Gx, Gy, Sy over Diameter or Nchf, Npcf over REST along and ITprovisioning interfaces is a plus
- Experience with platforms using Kubernetes, Docker, and CI/CD toolset using Jenkins
- Experience in delivering solutions into a real-time customer production environment
- Ability to mentor and lead a team of software engineers
- Own the quality of the delivered and deployed solution
- Customer advocate to guiding the evolution of new products and features
**Why you will love this job**:
- You will be a key member of a global, dynamic, and highly collaborative team with various possibilities for personal and professional development
- You will have the opportunity to work in a multinational environment for the global market leader in its field
- Are you great at end-to-end delivery projects and working with customers? We have amazing products &solutions and large global customers. What are you waiting for? This job is for you
**Our Client is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
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