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General Services Manager
3 weeks ago
Mission
you will be responsible for managing the delivery of multiple IFM services to the Client at site level, always ensuring outstanding service delivery and exceeding all Sodexo targets.
Main responsibilities include but not limited:
- Comprehensive knowledge of contract scope and form (e.g., variation control), managing the IFM services across the site
- Performance management across teams and service lines, reporting and monitoring of performance
- Financial management to ensure control of spending and budgets
- Assume responsibility (with client on site) for contract outputs and management of services against contracted scope of works
- Cultivate a shared sense of identity amongst all Sodexo services on site.
- Work with the regional finance team and Operations Director to assist with the coor dination of all financial and KPI reporting, budgeting and change management across the account
- Understand the requirements of central reporting on key functions to meet the agreed account wide objectives
- People resource management including coaching, development, and employee engagement
- Responsible for the leadership of all employees including effective resource
- management, recruitment, induction, PDRs, development, coaching and performance management
- Coaching team to find resolutions to problems and work more effectively
- Ensuring that HR procedures are followed and ensuring any people related problems are dealt with in line with policy and procedure
- Communicating corporate messages and information to the team and manage upward communications
- Oversee labour management and ensure that this is being managed effectively Understanding of Sodexo’s people polices and management tools.
- Ensure contract is being delivered in a cost-effective way for the Client and Sodexo
- Understanding of Sodexo contract compliance.as ‘one team’ to ensure delivery of
Evaluate ideas for additional scope of work and additional services and recommend to the Client as appropriate
- Selling additional services and growth of the contract through innovation and efficiencies act for both the Client and Sodexo.
Grade 12.
- Certificate or 3 years Diploma in Operational Management (Advantage).
- 5 Years’ Experience in Operational Industries.
- High standards of numeracy and written communicatio
n.
- English is preferable.
- Highly developed in operations and financial skills.
- Autonomous, with good leadership and management skills.
- Presentable and Reliable.
- Ability to travel to remote sites / projects within the country.
- Own Motor vehicle.
- Must have experience in a multidiscipline operational background i.e., blue
- and white-collar environment.
**Job Types**: Full-time, Permanent
Ability to commute/relocate:
- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Diploma (preferred)
