Ass Manager Service Maintenance Plans

1 week ago


Sandton, South Africa Pollock and Associates Full time

Ass Manager Service & Maintenance Plans Automotive

Sandton - Gauteng - South Africa

Reporting to the Dealer Technical Support Manager. You will be responsible for overseeing the Service/Maintenance plan schedules, ensuring effective coordination and monitoring of various aspects related to service and maintenance.

To be successful in this role, you must possess the following qualifications and experience:

- A non-negotiable requirement is a qualification as a Qualified Diesel Mechanic.
- Possession of an NQF Level 5 qualification in a related field is essential.
- A minimum of 5 years of experience as a Truck Technician is necessary.
- A valid Code 08 Driver's license is required.
- Proficiency in computer literacy, specifically in MS Office (Advanced) is expected.
- Familiarity with the Electronic Parts Catalogue (Multicat) is preferred.
- Excellent verbal and written communication skills are essential for effective collaboration and reporting.

The key performance areas for this role include:

- Ensuring regular monitoring and analysis of parts pricing, identifying any discrepancies or irregularities.
- Overseeing the coordination and synchronization of all service and maintenance plans and warranty calculators, ensuring accuracy and efficiency.
- Developing comprehensive service and maintenance schedules based on customer and dealer requirements, taking into account factors such as equipment availability, resource allocation, and customer preferences.
- Updating and maintaining accurate information on service and maintenance costing schedules, incorporating changes in pricing, labour rates, and parts availability.
- Regular monitoring and analyzing service and maintenance costs, identifying cost-saving opportunities, and providing detailed reports to management.


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