Retail Pa and Administrator

5 days ago

Johannesburg, South Africa The Joblink Full time

Contact person for this position:
Rayleen Lentz

**Essential Duties and Responsibilities**:
**Personal Assistance**
- Acting as an intermediary and point of contact for the Head of Retail
- Screening and directing phone calls and distributing correspondence.
- Managing the Head of Retails mailbox.
- Interacting with all the Retail Managers
- Managing the diary and scheduling meetings and appointments.
- Making travel arrangements.
- Producing reports, presentations, and briefs for the Head of Retail
- Assisting with personal errands and other activities for the Head of Retail

**Operations**
- Assist with the execution of daily and monthly reports for the Head of RETAIL and CFO
- Manage and complete special projects related to retail
- Coordinate Payroll with targets/commissions - company
- Ensuring that employees observe company protocols.
- Traveling to stores to conduct your duties on-site, as needed.
- Work with HR to implement an appropriate staff structure in your stores, to secure operations can be handled with quality and efficiency
- Ensure all Store Managers receive the appropriate level of training, be aware of talents in the area and enhance succession planning System management
- Implement and review all technology-related processes, and ensure documentation is prepared to train staff members on all required systems
- Assist in testing of system upgrades and updates as well as provide relevant insights as required

**Campaigns**
- Assist the marketing teams with processes that impact the retail team regarding campaigns - Review VM instructions (Operational/Compliance and review purposes) - Review the offer/sale/markdown sheets to ensure information is in line with the business - Prepare Campaign information for the Head of Retail Customer service
- Assist the retail teams in-store and at head office with any escalation of customer queries and/or calling customers on escalated queries IT
- Assist stores with escalations of call logs that affect the day-to-day functions of the store

**System support**
- Assist IT with any ad hoc information that need to be communicated to and from stores
- Communication
- Communicate important information that impacts the business, in-store processes and head office and ensure that all relevant parties are informed
- Any ad-hoc duties as allocated by Head of Retail.

**Minimum requirements**
- 5 years Store environment/ Retail
- Store process and other process improvement and implementation
- Retail Project Management
- Dealing with IR matters
- Workforce scheduling
- Health and Safety at store level
- Compliance audits

**Education**
- Matric
- National Diploma Retail Management

**Other**
- Business Qualification

**Skills**
- Retail Management - Advanced -Inventory management
- Problem solving - Advanced
- Analytical thinking - Moderate - Analysis and interpretation of data
- Project management - Moderate
- Improve on current systems & investigate new stores
- Analytics - Moderate - Understand P&L, finance, awareness of cost cutting, budgeting and forecasting
- Communication - Advanced - Staff, center management, senior staff
- Written communication - Advanced - Reporting in a meaningful way
- Health & Safety
- Advanced
- Workforce scheduling - Advanced
- People management & IR - Moderate
- Research - Moderate
- Retail Management - Advanced
- Inventory management
- Problem solving -Advanced

Salary - R 15 000 - R 25 000 CTC

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