Floor Supervisor

**Key Responsibilities**:

- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- Generating high levels of motivation and commitment within the store in order to drive performance
- Provide input and manage merchandise and visual principles
- Managing team schedule effectively
- Handle multiple tasks and complete priorities.
- Available to work a flexible schedule to meet the needs of the business

**Qualifications and Experience**:

- A Grade 12 qualification
- Minimum 3 years’ retail experience with a minimum of 1 year store leadership experience.

**Skills**
- Ability to adapt to different customers and situations
- Ability to work independently.
- Good leadership, interpersonal and communication skills.
- The ability to take initiative
- A high level of attention to detail
- Good verbal communication and interpersonal skills, with the ability to articulate the unique value of Fabiani’s premium apparel.
- Excellent personal presentation and grooming, aligning with the sophisticated and exclusive image of the Fabiani brand.
- Ability to work collaboratively with a diverse team to achieve common goals
- Flexibility to adapt to a dynamic and fast-paced retail environment.

**Behaviors**
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others