Case Manager

Job Description:
Case Manager (M/F/x)*

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

As a Case Manager you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

- Supporting a team of 4 - 6 Internal Sales Coordinators within the Internal Sales Department.
- Collection, coordination, of all appropriate patient information as required for funding of Vac Therapy with the Medical and Insurance Funders.
- Responsible for building and maintaining strong Client Relationships with Case Managers at Medical and Insurance Funders, as well as Private Nurse Practitioners.
- Follow all Company policies and procedures. Investigate and follow-up any queries/issues as requested by the Management team and proficiently respond to such queries.

Your Skills and Expertise

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

- Bachelor’s Degree or Diploma in Science / Nursing / Case Management

In addition to the above requirements, the following are also required:

- Qualifications / experience in Wound Care and/or Field experience in NPWT would be an advantage.
- 3 - 5 years in a Managed Care / Funder environment would be advantageous
- ICD/CPT coding certificate will be an advantage
- Current, valid Driver’s License with own vehicle

Additional qualifications that could help you succeed even further in this role include:

- Intermediate Basic Microsoft Office knowledge (Excel, Word, Power Point, Outlook)
- Clear and in-depth understanding of the healthcare industry structure in South Africa
- Knowledge of scheme rules, exclusions and benefits in a Medical Scheme environment. Understanding of the pre-authorization process required by medical schemes in South Africa.
- Telephone etiquette of high standards
- Communication and People Skills. Must be able to communicate with all levels of management, staff, members, and customers.
- Must be a strong team player, assertive, a people person and able to work independently without supervision.
- Proactive, organized and able to multitask and work well under pressure
- Must be compassionate, care-driven professional who believes in facilitating wellness for patients and their families.
- Attention to detail
- Highly motivated and positive attitude
- Honesty, Accuracy, Integrity

Work location:

- Hybrid Eligible (Job Duties allow for some remote work but require travel to Solventum Head Office, Fourways at least 2-3 days per week)

Travel: May include up to 20% domestic

Must be legally authorized to work in the country of employment without sponsorship for employment visa status.

Supporting Your Well-being

Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Diversity & Inclusion

(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, _sexual orientation_, age, civil status, disability, family status, or membership of the travelling community.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

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