Control Room Manager

3 days ago

Cape Town, South Africa Fidelity Services Group Full time

Job Title: Control Room Manager

Location: Fidelity Security Services

**Job Description**:
**Responsibilities**:

- Supervise and coordinate control room operations
- Monitor CCTV cameras and alarm systems
- Respond to security incidents and emergencies
- Manage a team of control room operators
- Ensure compliance with all security procedures and protocols
- Maintain accurate records and documentation
- Liaise with law enforcement agencies and other security stakeholders

**Requirements**:

- Proven experience in control room operations
- Previous management experience in a security setting
- PSIRA registration as Grade A
- Excellent communication and interpersonal skills
- Detail-oriented and able to multitask effectively
- Reliable and trustworthy
- Ability to work under pressure and handle stressful situations

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