Cabifit Assistant Manager

**Description**:
Protect and grow Market Share and profitably within Store in accordance with the Store, Area and Company Strategy.

**Minimum Requirement**
- Minimum 2 years’ experience in similar Position.
- Proficient in Microsoft Office Suite.
- Grade 12 with at least 3 (three) years related Retail / wholesale experience management experience or 5 (five) years related Retail / wholesale experience
- Experience in carpentry products and cutting & edging would be an advantage.
- Valid Driver’s License.
- Must have well developed Business Acumen.
- Must be able to work under pressure.
- Must be computer literate (Basic computer literacy).
- Must have strong Leadership Skills.
- Must have strong Administrative Skills.
- Must have own transport and cell phone.
- Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and / or neighbouring Countries legislation.
- Must have strong Human Resources Management Skills.
- Attention to detail** Key Performance Area** **Sales**- Issuing and follow up of quotations to generate sales.- Quote process and control Special Orders.- Ensure estimations and cutting list correct and completed within the agreed timeframe.- Conduct Competitor Analysis to ensure competitiveness of the Store.- Ensure the minimising of wastage and customer complaints through accurate calibration of machines according to cutting list- Ensure the minimising of wastage and customer complaints through accurate reading and interpreting of cutting lists- Ensure that the performance of daily cleaning and preventative maintenance on machinery is carried out- Promote Loyalty Programmes (VIC and Charge Card Customers).

**Deliveries**Manage an efficient delivery service and ensuring that the correct rates are charged. Ensure deliveries dispatched within the required time limit. Ensure delayed deliveries are communicated with Customer and appropriate arrangements made and agreed to with the Customer. **Grow and protect Profitable Market Share**- Achieve growth in markets share in your Store as as per company benchmarks- Promote Customer Loyalty Programmes (e.g. VIC, Charge Cards, etc).- Develop Action Plans proactively to protect your market where you trade when competitors enter the market.

**Asset Control - Stock**- Order stock.- Manage and control shrinkage within the Store.- Manage Wall-to-Wall Stock-Take.- Manage damage, obsolete and slow-moving stock items.- Analyse security requirements and implement changes.

**Customer Service**- Implementing and monitoring the Customer Service Strategy.- Reliable, prompt Customer Delivery Service.- Grow and maintain Customer and VIC client base.- Recommend Range improvements to suite the market.- Take action on Customer Surveys (implement Action Plans when required).- Ensure effective Employee scheduling planned and implemented to provide exceptional Customer service.

**Asset Control - Cash**- Manage Debtors- Manage Petty Cash.- Manage daily Banking.- Manage shorts and overs.- Manage Credit Cards.

**Asset Control - Fixed Assets**- Maintenance and protection of racking and displays.- Maintenance and protection of signage (internal & external).- Maintenance of Forklift and Generator.- Maintenance of cutting and edge machinery- Maintenance and protection of IT Equipment and Telephone systems.- Maintenance and protection of the Safe / Vault.- Maintenance and protection of items listed on Asset Register.

**Human Resource Management**- Recruit and Induct all Employees.- Ensure Training and Development (certification and succession / back up plans) is in place for the Store.- Manage manpower requirements in line with the Company benchmarks.- Ensure open communication / relations with the Store Employee Forum.- Manage Employee Relations.- Manage the performance management processes.

**Store Safety (OHASA) Standards**- Manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation.- Ensure Checklists complete.- Appointment of Safety and first aid Reps as per OHSA.- Report Incidents to line manager & risk department- Take immediate action on any non-compliance once identified.- Record all OHASA incidents.- Ensure all Forklift Operators have a valid Forklift Drivers Licence.- Ensure all Workshop Staff are signed off as Compliant.- Ensure safe working conditions of all safety equipment.

**Profitability**- Manage the Store according to the Financial Model, benchmarks, and budgets.

**Policies and procedures**- Monitor adherence of Company standard compliance in Store- Implement and maintain controls and disciplines.- Implement Corrective Action Plans (PIP) where necessary.

**Quality control**- Ensure the minimising of wastage through effective quality control of the cutting and edging process and accurate calibration of machines according to cutting list- Ensure the minimising of wastage through effective quality control of the reading and interpreting of cutting list

**Estimating**- Perform accurate estimating calcula