Specialised Instrumentation Services, Workshop

2 days ago

Roodepoort, South Africa Automation Control Solutions Full time

**Job Advert Summary**:
Automation Control Solutions is a market leader in Southern Africa in the field of Process Control Instrumentation providing world-renowned products, specialised training, after sales service and technical support. Automation Control Solutions represents Emerson Automation Solutions, in Southern and Eastern Africa

**Minimum Requirements**:
ACADEMIC QUALIFICATIONS:

- Grade 12
- Trade test (Instrumentation) and/or National Diploma (Instrumentation)
- Supervisory Certification (Advantageous)

EXPERIENCE:

- 3 - 5 years Process Plant maintenance experience
- 2 Years applied Supervisory Experience
- Drivers Licence Required

**Duties and Responsibilities**:
KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES):

- Determine customer needs and effectively market service capabilities, including installation solutions
- Maintain and develop relationships with existing and new customers
- Forecast and report on annual, monthly and weekly opportunities utilising the company CRM system.
- Interface with all sales consultants on service opportunities to ensure sound relationship management
- Set annual order intake targets through interaction with all sales consultants and customers on service opportunities
- Interface with Sales Consultants to produce and maintain an accurate STO (Shutdowns/Turnarounds/Outages) funnel for all customers in the area
- Determine own and all team members’ skills and training requirements and facilitate effective interventions. Ensure that Planned Job Observations are carried out annually.
- Ensure that the quality system required for the repair process is implemented, adhered to and maintained
- Supervise activities of all direct reports in the Workshop environment and ensure optimal utilisation of all resources.

KNOWLEDGE, SKILLS & ABILITIES:

- MS Office Suite
- Demonstrate ability to drive results through direct reports
- Effective Time Management and optimal staff utilisation
- High level of interpersonal and communication skills
- Prioritise tasks according to urgency
- Analyse issues and solve problems
- Inherent understanding of market trends affecting service-related opportunities

BEHAVIOURAL COMPETENCIES:

- Self - Managed
- Resilient
- Sharing Functional Expertise - guide and coach junior staff
- Maintain focus and self-control
- Inherent Service ethic
- Self-directed learning approach

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