Hotel Receptionist

6 days ago

Green Point, South Africa LaSplendida Hotel Full time

**DUTIES & RESPONSIBILITIES: -**
- Ensure that the Front Office is maintained within company standards
- Maintains good relationship with guests & creates a good impression of the hotel at all times
- Records, process & files guest information accurately
- Complete check-ins, check-outs & pit checks as per company policies & procedures
- Allocate rooms to arrival guests in such a way as to facilitate good relationships between Front-office & Housekeeping
- Completes end-of-shift procedure in accordance with the company’s policies & procedures
- Prepares in advance for the arrival of groups in conjunction with all relevant departments & managers
- Any other duties that may be required

**CORE COMPETENCIES: -**
- Excellent command of English - both written & verbal
- Attention to detail
- Customer service
- Good team player
- Ability to work independently
- Willing to work shifts including night shift.
- Excellent computer skills - Word, Excel, Opera
- Presentable, well-spoken individual

**Job Types**: Full-time, Permanent

**Experience**:

- Hotel Receptionist: 1 year (preferred)

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