Telesales Consultant

**Business Unit**:Discovery Connect**Function**:Call Center / Contact Center**Date**:26 Nov 2024
- Discovery Connect
Telesales Consultant - Insure**About Discovery**
- Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.**About Discovery Connect**
- People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a client’s first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology, Discovery Connect continues to be one of the fastest-growing divisions in the group. Representing all product lines (including Discovery Bank) there is an opportunity for forward thinkers, innovators, and people who thrive on complexity in a growing business.**Job Purpose**
- This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Insure telesales.**Key Outputs**
- The successful individual will be required to perform on, but not limited to the following key outputs:
- Be able to achieve Insure sales monthly targets
- Attending to daily administration of keeping stats updated
- Conducting Financial Needs Analysis on clients to provide sound advice
- Overcome client objections and improve customer service experience
- Adhering to service level agreements to ensure sales consistency in the department.
- Adhering to all compliance requirements within the role

**Personal attributes and skills**
- The successful individual will be required to demonstrate the following competencies:
- Target Driven
- Team Player
- Goal orientated
- Self motivated
- Ability to perform under pressure
- Adapt to change
- Persuasiveness
- Resilience/Tenacity
- Sound Time Management
- Self managed
- Attention to detail
- Speak fluently (accent neutral) English/Afrikaans

**Qualification & Experience**

**Essential**
- Matric
- At least 2 years sales experience, preferably in an outbound telesales environment
- NQF5 and RE5 qualification

**Advantageous**
- Tertiary qualification (Wealth Management)
- Minimum 2 years short -term product Knowledge

**Employment Equity**

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
- EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.