Risk Manager

Job Description

To manage relevant risks within area of accountability by identifying, managing and mitigating risk in accordance with defined business appetite and aligned to relevant risk frameworks and policies.
- Provide guidance and assist with requirements on changed or new risk tools
- Oversee the effective use of risk tools and monitor its effectiveness for the business
- Assist with preparation and analyses of reports for tabling at various Risk Committees
- Scrutinize risk reports submitted by the business units and ensure reporting and tools are in line
- Ensure data integrity, data structures and business line mappings are correct
- Identify, control and escalate potential risks that may lead to increased costs
- Manage costs or expenses within approved budget to achieve cost efficiencies
- Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
- Deliver customer experience excellence aligned to Organisational values and service standards
- Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service
- Provide customers with relevant information to keep them informed of products and service options
- Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customised solutions which result in more efficient outcomes
- Drive a combined assurance approach to risk management by engaging specialists and other assurance partners on key risks matters
- Ensure comprehensive risk assessments are conducted in relation to products, services and solutions that are developed by the business are appropriate to manage the risks within the approved risk appetite
- Work with business unit to understand business, drivers, current concerns and future plans to mitigate risk to proactively identify and anticipate risks (including emerging risks)
- Identify, manage and mitigate interconnected / interdependency risks and provide relevant information to business and risk teams to appropriately manage and mitigate risk
- Understand changes of applicable risk policies and communicate to relevant stakeholders accordingly
- Keep abreast of relevant risk developments externally and ensure it is considered in the risk profile for the business
- Ensure development of appropriate solutions to identify losses and risk exposures and facilitate the effective implementation thereof
- Ensure business continuity management plans are reviewed and tested and aligned to business continuity strategy
- Assist business to identify risks inherent in key business processes, new products, business projects and key outsourced and insourced arrangements and critical third-party service providers
- Ensure business has designed and implemented controls to manage the risks identified
- Build a risk management culture through ensuring awareness campaigns to educate stakeholders to influence behaviour and drive the importance of compliance and good conduct
- Analyse business information, data and BU risk reports to identify trends and create qualitative risk status reporting with accurate and reliable business intelligence
- Prepare the relevant risk profile report in a format that is acceptable to senior management and risk governance committees and considers all key risks
- Ensure appropriate governance structures are in place in area of accountability
- Develop and communicate timelines for submission of relevant op risk reports to risk committee structures that align to Group Risk timelines
- Escalate significant risk issues to management or Enterprise Risk Management and risk governance structures as relevant
- Review risk management documentation and risk reports to ensure achievement of relevant risk strategy
- Track and report at the relevant forums and committees monthly on progress towards achieving the relevant risk strategy at defined intervals
- Ensure all stakeholders have been engaged and information provided by Project Management Office (PMO) is reviewed and challenged to ensure accuracy
- Set the strategy and create the enabling environment for active risk reduction by informing and looking at the key risk indicators (KRIs), re-assessing, and ensuring the control environment is perceived relative to risk appetite as well as ensuring changes to reduce, tolerate or mitigate risk are made accordingly
- Manage and ensure compliance to the applicable framework in relevant risk control monitoring plan
- Track feedback on results of monitoring activities to enhance relevant risk control environment
- Participate in planned activities that are appropriate for own and employee development

Qualifications and Experience
- BSc or BCom qualification
- Experience in project management and risk reporting
- Stakeholder management
- Fintech, Banking and Consulting experience is advantageous.

Job Details

21/08/25