Data Center Technician Internship, Data Center

In pursuit of IT Certification or Technical/Bachelors Degree within a relevant technical field such as Information Technology, Computer Hardware Repair or similar, or has already graduated in those fields.
- Demonstrated communication skills, both written and verbal
- Ability to work well with others in a team environment, displaying strong time management skills
- Fluent English

Roles starting from April 2024 in South Africa.
At Amazon Web Services (AWS), we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is continually evolving and is a place where motivated employees thrive and also where employee ownership and accountability lead to meaningful results.
Are you ready to embrace the challenge? Come build the future with us.
Data Center Technician Internship (12 months)
This role is a unique opportunity to work in some of the most cutting edge data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region.
A Data Center Technician Intern will work as part of the Operations team whose primary responsibility is the maintenance and upkeep of the data center infrastructure. This position involves hardware and network diagnostics followed by physical repair. All interns will be exposed to independent work and in a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.
Amazon does not sponsor for immigration for this role.
Mentorship & Career Growth
Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skillset.
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.
Work/Life Harmony
Our team puts a high value on work-life harmony. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility and encourage you to find your own balance between your work and personal lives.
Key job responsibilities
You will have the opportunity to provide our internal workforce with infrastructure related support, resolving tickets related to HW (Motherboard, RAM, CPU, GPU, etc) and networking tickets (Link Down, Optics Replacements, Switch Replacements, etc).
In addition to hardware and network repair, interns will learn how to install equipment, create documentation, innovate solutions, and fix complex problems within the data center space.
**Duties include**:

- Hardware troubleshoot in servers which are not live with an AWS technician's supervision
- Understand the importance to meet SLA’s against assigned trouble tickets
- Follow the AWS technician's during network troubleshooting
- Replace Media (SSD/HDD) according with AWS Data Tech guidance
- Perform regular server hardware repairs (drives, motherboards etc) under the guidance of experienced techs
- Interact with third party vendors & contractors who are working on site

A day in the life
- Basic knowledge of Linux is an advantage
- Basic knowledge of networking is an advantage